Village Manager- Retirement Woodard

• Drive the day‑to‑day operations of a vibrant retirement community, ensuring exceptional resident experiences through high‑quality service delivery, strong relationships, and a safe, welcoming environment
• Lead village administration, compliance, budgets and maintenance programs while fostering a dynamic community, supporting resident wellbeing, and overseeing sales, rentals, and occupancy.
• Work flexibility- 4 days a week available if preferred

As Village Manager at Regis Woodward Retirement Village, you’ll lead the daily operations of a warm and connected retirement community, ensuring residents receive exceptional service and feel supported, informed and safe. This role combines community-building with operational leadership—overseeing resident services, compliance, maintenance, village finances, and occupancy—while fostering a positive, inclusive environment that reflects Regis’ values and commitment to high‑quality retirement living.

Join our passionate team who love what they do and can support you in building your career at our Regis Home. Our continuity of carer model means you will have the time to build strong relationships through being the familiar face our residents rely upon.

At over 84 locations supported by 12,000 employees across Australia, there are endless opportunities to grow or progress your career in any way you want.

• Oversee the day‑to‑day operations of the village, ensuring high‑quality resident services, strong communication, and a safe, welcoming environment.
• Manage village finances, budgets, reporting and compliance, including adherence to retirement village legislation and Regis policies.
• Build strong relationships with residents, families, and committees, supporting community engagement and resolving issues as they arise.
• Lead staff and contractors, ensuring effective service delivery across maintenance, cleaning, catering and gardening.
• Support sales and rentals by maintaining presentation standards, managing enquiries, and contributing to occupancy targets.
• Oversee property, maintenance and safety programs to ensure the village remains compliant, well‑maintained, and operationally efficient.

Make a real impact you can feel good about. There’s something special about what we do  know that real care isn’t only about meeting needs, it’s about truly knowing the people we look after.

• Strong customer service and relationship‑building skills, with experience supporting older people.
• Background in village management, property, customer service or similar operational leadership roles.
• Confidence managing budgets, administration, compliance and reporting requirements.
• Ability to lead staff and contractors, fostering a positive and service‑focused culture.
• Excellent communication, problem‑solving and time‑management skills.
• Knowledge of retirement village legislation (or willingness to learn) and strong computer proficiency.

Regis Woodward Retirement Village is located in the suburb of Whitfield in beautiful, tropical Cairns. The village includes contemporary air‑conditioned villas, tropical gardens, a lifestyle community centre and a swimming pool. Regis Woodward Retirement Village is a place for residents to relax or to join in a lively program of activities and social functions. Adjacent to our community is the Regis Whitfield aged care residence, offering additional conveniences such as a salon, chapel, and a Day Therapy Centre.

No matter your role, you can take pride in knowing you are making a real, lasting impact on people’s lives and helping to shape the future of aged care in Australia. It is work you can feel good about. #Join Regis