Compliance & Risk Lead – Data Protection; PDPA

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Methodist Welfare Services (MWS) is committed to empowering people to have life to the full.

What started as an act of compassion has since grown into a network of services supporting communities across Singapore. We meet people at different points of struggle – poor health, strained relationships, financial distress, or simply feeling alone – and support them to rebuild resilience, restore dignity, and strengthen the relationships that matter most.

Together, our staff, volunteers, partners, and churches serve as a community so that care does not sit on any one pair of shoulders. Our hope is simple: that everyone, regardless of race, language or religion, discovers their strengths, grow into their potential, and experience fullness of life.

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Role & Responsibilities

In this dynamic hands-on role, you will report to Associate Director of Compliance and Risk and collaborate with cross-functional teams on enterprise risk management and compliance related activities ensuring sound risk and governance across the organisation including areas of overall workplace safety and data protection.

1) Compliance and Risk

Assist in the development and enhancement of enterprise risk management framework, risk and compliance policies and procedures

Assist in the development and periodic review of risk appetite statements, risk thresholds, Key Risk Indicators and emerging risks

Collaborate with risk owners to conduct regular risk assessments; facilitate risk analysis and assessments and propose suitable mitigations when required

Maintain active oversight of the organisation’s compliance program & calendar and coordinate with internal stakeholders on timely regulatory submissions and reporting

Carry out regular group compliance reviews through audits, assessment and control testing

Monitor, evaluate, assess the impact of new or updated statutory and regulatory developments

Investigate, manage and follow up on matters related to non-compliance incidents/breaches and ensure appropriate mitigations are in place

Work with the relevant internal stakeholders on the improvement to processes and systems when required

Collaborate with risk & compliance owners/representatives in preparation of various risk and compliance reports to senior management, Board and regulators (if applicable), highlighting key risk exposures, potential issues, and mitigation strategies

Assist in the implementation and monitoring of risk and compliance management programs and initiatives across the group

Act as a liaison between various departments and business units to provide guidance & support and ensure alignment of risk management and compliance efforts

Design suitable risk communications and awareness programs; prepare materials and conduct regular orientation, training/workshops to all levels of employees

Take charge and manage incident reporting channel; maintain active oversight on the reported incidents and oversee the effective closure of actions; escalate to senior management and key stakeholders when required

Organise Risk Management meetings and perform secretariat duties as well as administrative duties where required

Provide administrative support for the overall audit function conducted by the internal/external auditors

Attend to matters as assigned by Associate Director

2) Data Protection (PDPA)

Support the DPO/Associate Director in the review and implementation of PDPA act within the organisation

Monitor and review PDPA non-compliance and/or lapses and provide solutions and mitigating plans to prevent re-occurrence

Conduct PDPA updates and training (where necessary)

Attend to matters as assigned by DPO/Associate Director

Qualifications, Competencies & Experience

Minimum diploma holder and above in a related field of study

Minimum 3 years of hands-on relevant working experience in a compliance and/or risk management role including experience in an external or internal audit capacity

Preferably hold data protection certifications and/or has strong knowledge of PDPA obligations

Excellent written and verbal communication skills; able to…