Manager Operations
Listed on 2026-06-02
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Management
Operations Manager, Program / Project Manager
Where you will work
Augusta houses Clearwater Paper's largest paperboard facility and is home to more than 600 team members. Together, our team makes paperboard used in products across the United States, including food packaging, plates, cups and more. With nearly 65 years of operation, the mill spans 3,000 acres and runs two paper machines that collectively produce up to 1,940 tons per day.
Augusta is known worldwide for hosting The Masters golf tournament, but the city offers so much more. Located on the Savannah River on Georgia's eastern border, Augusta blends outdoor recreation with a vibrant arts and cultural scene. Explore the river walk, hike at the nearby wetlands, or the numerous downtown museums and restaurants.
Families benefit from strong public schools and nearby universities, including Augusta University-home to Georgia's only dental school and a nationally recognized medical college-plus technical colleges offering career-focused programs.
What you will doThe Pulp Operations Manager reports to the Mill Manager and is responsible for the safe and environmentally compliant operation of the pulp mill which consists of three continuous digesters, two brown stock washing lines and oxygen delignification, two bleaching lines and the Lurgi ClO2 production area. This role will focus on improving and optimizing current processes, establishing strategic direction and executing operational excellence for operations.
Directs the production operation and manages the most difficult problems involving the manufacturing process, ensuring the manufacture of products in planned quantities, at budgeted cost, and at desired quality.
- Responsible for safety performance, managing safety programs that include annual training, scheduled safety meetings, and safe job performance by employees.
- Develops safety SOP's (Standard Operating Procedure) and Guidelines.
- Drive short- and long-term strategy development and implementation across operations to achieve department goals and objectives ensuring alignment with broader mill and corporate strategic plans.
- Manages the department to ensure that production budgets are met or exceeded.
- Support and demonstrate the values of continuous improvement, learning and shared accomplishment.
- Manages and develops employees' performance while growing employee competence through training.
- Determines corrective action for production problems.
- Ensures adequate raw material supplies are maintained for continued production.
- Leads crews to improve processes by identifying and eliminating nonvalue added activities (waste).
- Prepares and distributes information regarding changes to policies and procedures (as a result of kaizens or other CI opportunities) to employees.
- Proactively drive cost optimization projects that deliver higher efficiency on an ongoing basis.
- Champion organizational development and talent programs that anticipate and address shifts in talent pools.
- Strong understanding of critical financial key levers in production, manufacturing, and logistics operations.
- Demonstrated ability to lead in a matrixed and highly collaborative environment to influence and drive process and change management.
- Demonstrated ability to understand the organizational impact in decision making.
- Inspires trust through influencing, passion, and active engagement with teams.
- Drives engagement within the team and for the purpose of the organization.
- Catalyses change - acts to improve culture, process and products.
- Exceptional communication skills (written and verbal); leading and presenting materials for various audiences; paints the picture.
- Able to think strategically; act tactically; hands on
- Actively seeks and allocates appropriate decision-making authority or task responsibility to appropriate individuals based on their abilities, availability, motivation and development needs; considers potential positive and negative impact, business unit priorities, organizational values, and the opportunity to enhance others' knowledge and skills.
- Identifies barriers that impact customer service and retention; communicates concerns and recommendations to others.
- Uses understanding of customer needs and the organization's customer service practices to set priorities, make decisions, and take actions that create customer satisfaction and prevent service issues from occurring.
- Creates relevant options for addressing problems and opportunities that will achieve desired outcomes.
- Systematically evaluates business opportunities, targeting those with the greatest potential for producing positive business results.
To be successful in this position, we are looking for candidates with the following:
- Bachelor's degree in Engineering, Business Management, or related field preferred.
- Previous leadership, project management, or system coordination experience required.
- 10+ years of continuous manufacturing process.
- Leadership with increasing experience in pulp and paper production; a…
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