Office Manager

* About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values https://(Use the "Apply for this Job" box below). make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia https:// is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards.

More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at https://.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at https://.

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

Job Summary

The New Student and Family Transitions (NSFT) Office Manager plays a central role in Augusta University's student retention initiatives and Strategic Enrollment Management plan. This position manages the NSFT's budget and financial operations, coordinates logistics for orientation sessions and family programs (serving thousands of participants annually), oversees administrative operations and a team of student employees, and provides direct support to the Director.

The Office Manager ensures that every behind-the-scenes operational detail, from budget reconciliation to event setup to visitor welcome, aligns seamlessly so that students and families experience exceptional, high-quality programming from their very first interaction with the university. This role combines operational excellence with meaningful opportunities to contribute to student development and institutional enrollment goals.

Responsibilities

The duties include, but are not limited to:

FINANCIAL ADMINISTRATION AND BUDGET MANAGEMENT:
Manage all unit budget accounts, including operating, program revenue, and student payroll lines, performing expense tracking, projections, and monthly reconciliation. Proactively alert leadership to budget variances with recommended adjustments to maintain fiscal health across all NSFT cost centers. Oversee payroll projection and reconciliation for student employees and graduate assistants, ensuring accuracy of hours, funding source allocation, and compliance with institutional payroll deadlines.

Obtain vendor quotes, prepare and process purchase requisitions, reconcile P-Card transactions, and coordinate program refunds through Touch Net. Maintain organized documentation for audit readiness. Monitor orientation and family program revenue streams, track fee collection against enrollment targets, and maintain organized, confidential financial records that support annual budget planning and mid-year reporting.

ADMINISTRATIVE OPERATIONS AND LEADERSHIP SUPPORT:
Provide direct, high-level administrative support to the Director, including calendar management, travel arrangements, meeting preparation, correspondence drafting, and coordination of materials for presentations to divisional leadership. Serve as the welcoming first point of contact for the office, greeting visitors, managing multi-line phone systems, and triaging email and walk-in inquiries from prospective students, current students, families, and campus partners with professionalism and warmth.

Maintain and continuously improve office systems, including digital and physical filing, personnel records, supply inventory management, and procurement processes to ensure operational efficiency. Manage information flow across the unit, serving as a communication hub that keeps leadership, Assistant Directors, and staff informed of deadlines, policy changes, campus…