Lead Plumber​/Supervisor

1198 Barfield Rd SW, Townsend, GA 31331, USA

Company: Jenkins Plumbing Company, LC
Location: Townsend, GA
Schedule: Full-Time | Monday–Friday

Jenkins Plumbing Company is seeking an experienced and dependable Lead Plumber / Supervisor to support our Townsend location. This role works closely with the Branch Manager and Assistant Manager to oversee daily operations, support team performance, and assist in the field when needed.

This is a hands‑on leadership role that requires both supervisory skills and plumbing experience, ensuring operations run smoothly while maintaining productivity, accountability, and high‑quality service.

• Team Supervision & Support: Provide day‑to‑day oversight of field technicians and support staff; reinforce expectations set by branch leadership; monitor attendance, productivity, and job performance; address routine issues and escalates more complex concerns as needed.
• Field Support (Plumbing): Assist technicians in the field as needed based on workload and staffing; troubleshoot plumbing issues and support job completion; serve as a working leader when additional hands are required; ensure work meets company quality and safety standards.
• Operations Coordination: Assist with scheduling, dispatch, and daily workflow management; help ensure jobs are completed efficiently and on time; resolve day‑to‑day operational challenges to keep work moving.
• Timekeeping & Payroll Support: Review and verify employee timecards for accuracy each payroll cycle; follow up on missing time, PTO, or discrepancies; ensure on‑call hours and regular time are properly recorded; partner with Payroll/HR to resolve issues quickly.
• Customer Service: Support resolution of customer concerns or service issues; maintain professionalism and ensure high‑quality service delivery.
• Compliance & Documentation: Ensure required employee documentation is complete and on file; support driver policy compliance for employees operating company vehicles; assist with audits and maintain organized records.
• Hiring & Onboarding Support: Assist with onboarding and ensure new hires follow proper procedures; reinforce that employees must be cleared by HR before starting.

• Previous plumbing experience required (residential preferred).
• Prior supervisory or lead experience preferred.
• Ability to work both in the field and in a leadership capacity.
• Strong troubleshooting and problem‑solving skills.
• Strong communication and organizational skills.
• Experience with timekeeping/payroll systems (e.g., Dayforce) is a plus.
• Valid driver’s license required.

• A working leader who can jump in and support the team when needed.
• Someone dependable who holds others accountable.
• Strong attention to detail and follow‑through.
• Ability to balance fieldwork with supervisory responsibilities.

• Employee‑owned company (ESOP).
• Competitive pay and benefits.
• Stable, growing organization.
• Opportunities for growth and advancement.

Jenkins Plumbing Inc. is an Equal Opportunity Employer. Jenkins Plumbing is an at‑will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, veteran status, sex, sexual orientation or national origin.