HVAC Branch Service Manager

.HVAC Truck Based Service Manager page is loaded## HVAC Truck Based Service Manager locations:
Leesburg-Georgia-United States of America time type:
Full time posted on:
Posted Todayjob requisition :
WD
** Build your best future with the Johnson Controls team
** As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.  Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities.

We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard – your next great opportunity is just a few clicks away!
** What we offer**
* ** Competitive salary
*** Paid vacation/holidays/sick time
- ** 15 days of vacation first year
*** Comprehensive benefits package including 401K, medical, dental, and vision care
- ** Available day one
*** Encouraging and collaborative team environment
* Dedication to safety through our Zero Harm policy
* Check us out!:
** What you will do
** Responsible for Service customer account leadership, including Labor and Material growth and execution of the Service business, for the team’s customer base. Drives profitability and productivity of the team. Manages customer relationship development and satisfaction. Responsible for employee development and retention. Responsible for safety program compliance.
** How you will do it
*** Sets and monitors goals for customer account gross margin delivery and profitability, including Planned Services Agreements and Labor&Materials (L&M) work. Drives L&M growth through Technicians and Team Leads. Provides input to the Area business plan.
* Leads the execution efforts of assigned Service business.
* Ensures consistency of delivery systems through supervision and audits of Technicians, Customer Service Agent, and Customer Service Agent Assistant in the delivery of quality service to customers.
* Approves all L&M quotations from above assigned threshold.
* Responsible for service response to warranty-related customer issues.
* Manages the assigned customer relationships and drives issue resolution.
* Manages team budget and overhead accounts as assigned.
* Coordinates with Branch Sales, Installation Manager and Solutions to drive overall customer account profitability.
* Maintains proper staffing levels for the team, through labor forecasting, planning, and management.
* Approves time sheets for direct reports, and performs all other necessary management tasks related bookings, Accounts Payables and Account Receivable. .
* Responsible for safety performance and program compliance.
* Accountable for procuring and maintaining fleet and tools inventory.
* Recruits, hires, and retains Technicians, Customer Service Agents, and Customer Service Agent Assistants. Works with direct reports and Team Technical Leads to create effective development plans and tracks training performance. Prepares and delivers clear performance expectations and performance reviews for direct reports.
* Continually networks within the industry.
** What we look for
**** Required
* ** Must have strong interpersonal skills to effectively communicate with both internal and external clients.
* Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.
* Ability to prioritize work activities based upon financial impact to desired business goals.
* Experience and/or basic project accounting or costing principals is desired.
* Diploma in electronic or mechanical systems, or equivalent plus seven years of experience in the HVAC and/or building controls systems.
* Work requires one or two years of prior experience in directing or leading the work of others.
* Must have the ability to interact effectively with employees and customers in difficult…