Process Improvement Supervisor

This role is responsible for evaluating and improving operational systems to drive efficiency, quality, and cost effectiveness within a distribution center environment. You will assess current processes, identify improvement opportunities, and lead initiatives that simplify workflows, increase productivity, and strengthen overall performance.

The Process Improvement Supervisor uses data-driven insights and continuous improvement methodologies to solve problems and deliver measurable business results.

• Assess and improve operational processes, procedures, and workflows
• Lead change initiatives that promote accountability and a continuous improvement culture
• Apply Lean and operational excellence tools to optimize processes, systems, and technology
• Identify performance gaps, risks, and inefficiencies and recommend solutions
• Partner with leadership to develop and implement improvement strategies
• Track performance using KPIs and provide regular reporting on operational impact
• Develop action plans to improve quality, throughput, and cost
• Conduct operational analyses including process mapping, root-cause analysis, and time studies
• Support post-implementation reviews to ensure sustained results

• PMP, Lean, or Six Sigma certification preferred (Green Belt a plus)
• 2-5 years of experience in continuous improvement, or project management
• Experience leading or supporting Kaizen events
• Strong communication, leadership, and facilitation skills
• Proven ability to drive change and influence across organizational levels
• Proficiency with project management tools