Civic Engagement Manager

Job Description

The Civic Engagement Manager leads the planning, coordination, budget oversight, and execution of Gwinnett County's signature civic engagement programs, including Gwinnett 101, Citizens Academy, Gwinnett Youth Commission, and county-wide cultural and heritage celebrations. This position develops, implements, and evaluates civic engagement strategies and initiatives that increase resident participation, expand inclusive outreach, and strengthen public trust and transparency in local government. The incumbent also serves as the primary liaison between the Division Director, Board of Commissioners' initiatives, and internal county departments, residents, and external community stakeholders, ensuring alignment, coordination, and advancement of county-wide civic engagement priorities.

• Directly supervise program staff and provide strategic leadership, performance management, coaching, and operational direction to ensure high‑quality delivery of civic education and community engagement initiatives.
• Oversee planning and execution of large‑scale public programs and events serving diverse county residents.
• Develop strategic outreach initiatives tied to the CESI mission to expand participation across diverse and historically underrepresented communities.
• Build and maintain partnerships with schools, nonprofits, civic organizations, faith‑based groups, and community leaders.
• Coordinate cross‑departmental collaboration to support public engagement initiatives.
• Monitor program budgets, purchasing procedures, vendor payments, and compliance requirements.
• Evaluate program outcomes and participation trends, identify opportunities to expand and strengthen programming, and prepare performance reports and recommendations for leadership.
• Ensure compliance with county policies, procedures, and applicable regulations.

• Represent Gwinnett County at community meetings, public forums, and civic events to present information and engage residents.
• Facilitate civic education sessions, youth leadership programming, and community engagement outreach events.
• Deliver presentations and program updates to county leadership, advisory groups, and community partners.

• This job may require on‑call rotation and emergency after‑hours, weekends, or holidays.

The grade for this position is 103. Salary will be dependent on education and experience. Effective 4/11/2023, this position is eligible for the Employee Referral Program.

• Bachelor's degree in public administration, public policy, communications, education, social work, business management, business administration, or a closely related field AND
• Three years of progressively responsible experience in community engagement, civic management, business administration, or related fields, including two years' experience as a manager.

An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job, such as those listed above, will also be considered.

• Five years of progressively responsible experience in community engagement, civic programming, public sector outreach, or a closely related field, including a minimum of two years' experience as a manager.

Working for Gwinnett County comes with exceptional benefits, including health coverage, a robust wellness program, onsite employee wellness center, longevity pay, and tuition reimbursement. The value of Gwinnett County benefits can be up to 49 percent of an individual's total compensation.

Gwinnett County is an Equal Opportunity Employer. Gwinnett County is committed to creating a diverse workforce and prohibits discrimination on the basis of genetic information (including sex), race, color, national origin (including ancestry), gender identity and expression, sexual orientation, age, marital status, familial status (including pregnancy), disability, military or veteran status, religion, political affiliation, immigration status, homeless status, or any other category protected by law.

Reasonable accommodations for qualified individuals with disabilities may be requested. If you need an accommodation during the application, interview, or testing process, contact Human Resources at  or HREmploye This email is only for accommodation requests; for questions related to job postings, use