Vice President, Community Impact

Description

Job Title: Vice President, Community Impact

Department: Community Impact

Reports To: Chief Operating Officer (COO)

FLSA Status: Exempt/Full-time

The VP, Community Impact serves as a key member of Golden Harvest’s Senior Leadership Team and is responsible for guiding the strategy, performance, resources, risk management, and continuous improvement of the Community Impact department. Reporting to the COO, this role ensures that organizational priorities are translated into equitable, measurable food-access solutions that strengthen our hunger-relief network, uplift vulnerable neighbors, amplify community voices, and foster sustainable partnerships across the region.

The VP leads through a delegated leadership model, supported by three directors who oversee daily operations for the Hunger Relief Network, Community Initiatives, and Innovation. The VP sets the department’s overall direction and standards, aligns and integrates the work of these leaders, removes barriers to progress, addresses high-risk or cross-functional challenges, and maintains final decision-making authority for the department within the scope delegated by the COO.

include the following. Other duties may be assigned.

• Lead Community Impact strategy, annual planning, budgeting, staffing, performance management, and risk mitigation to advance organizational goals.
• Advise the COO on material needs, opportunities, risks, and resource decisions.
• Maintain and enhance the department’s operating model, decision rights, service standards, performance measures, leadership cadence, and cross-functional governance.
• Approve material exceptions and elevate enterprise-level, financial, legal, or reputational matters.
• Supervise and mentor Community Impact leaders, ensuring accountability for staff leadership, timely decisions, compliance, data quality, and assigned results.
• Establish shared departmental standards, systems, reporting, and learning practices while preserving each leader’s authority over assigned teams, geographies, portfolios, and initiatives.
• Resolve escalated conflicts involving priorities, resources, risk, or cross-team decisions.
• Provide executive oversight of the Community Impact portfolio, including HRN services, vulnerable population programs, Retail Enablement, charitable food access, neighbor-centered strategies, Urban Farm initiatives, community partnerships, and strategic pilots.
• Approve partner eligibility, onboarding, training, monitoring, recertification, performance, capacity building, corrective action, suspension, and continued participation standards.
• Make final decisions on escalated partner issues that are cross-state, precedent-setting, or high-risk.
• Ensure programs and investments reflect food insecurity data, neighbor experience, geographic access, partner capacity, cultural relevance, operational feasibility, and available resources.
• Evaluate program results and determine when to improve, scale, restructure, or close programs.
• Ensure compliance with Feeding America requirements, government program rules, grant conditions, food safety expectations, partner agreements, and GHFB policies.
• Collaborate with the VP, Operations to translate program needs into sourcing, inventory, transportation, and distribution plans.
• Manage departmental budgets, forecasts, grant deliverables, program costs, and documentation with the COO and CFO.
• Define Community Impact data requirements, performance measures, and digital business needs; partner with Business Intelligence and system owners on data governance, dashboards, reporting, and technology implementation.
• Provide Development with accurate needs, program designs, budgets, outcomes, and grant information; collaborate with Marketing on approved messaging, website content, and collateral.
• Lead departmental workforce planning, succession, leadership development, and performance accountability in partnership with Human Resources.
• Ensure directors and managers serve as the primary leaders responsible for supervising, developing, and managing their teams.
• Build strategic partnerships with schools, health systems, nonprofits, coalitions, and…