Kinetic Project Manager I/II - MDU Fiber Delivery
Listed on 2026-08-22
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Management
Operations Management, Project & Program Management
Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at
AboutThe Role
The Project Manager - MDU Fiber Delivery is responsible for managing the end-to-end delivery of fiber services for Multi-Dwelling Unit (MDU) projects from post-sale handoff through service activation and closeout. This role is accountable for coordinating cross-functional activities, tracking milestones, managing risks and dependencies, and ensuring projects are delivered on time, within budget, and in alignment with company quality standards.
This position plays a key role in supporting Uniti’s growth in the MDU vertical by driving disciplined execution, improving delivery consistency, and helping create a scalable, repeatable model for fiber deployment. The Project Manager partners closely with Sales, Engineering, Construction, Operations, Service Delivery, contractors, and property stakeholders to support successful customer outcomes.
What You’ll Do- Manage assigned MDU fiber delivery projects from sales handoff through activation and project closeout
- Develop and maintain project plans, timelines, milestones, and status reporting for active projects
- Coordinate with MDU Sales, Engineering, Construction, Operations, Service Delivery, and external partners to support execution
- Track and manage project scope, risks, dependencies, constraints, and action items throughout the delivery lifecycle
- Ensure project activities remain aligned to committed timelines, approved budgets, and quality expectations
- Proactively identify and escalate issues that may impact delivery, customer commitments, or activation dates
- Facilitate cross-functional communication and accountability to remove blockers and maintain project momentum
- Monitor project progress and maintain accurate documentation of status, milestones, and key decisions
- Support service readiness and activation planning to ensure successful customer turn-up
- Partner with contractors, property managers, and other third parties to coordinate access, approvals, and delivery requirements
- Contribute to continuous improvement efforts by identifying process gaps, recurring issues, and opportunities to improve delivery performance
- Support reporting on key operational metrics such as on-time delivery, milestone adherence, activation interval, and held order trends
- Degree or certification in Business, Operations, Project Management, Engineering, or a related field, or equivalent relevant experience
- Experience in project coordination, project management, service delivery, telecommunications, operations, or a related business environment
- Experience working across teams or functions to coordinate work, manage timelines, and drive execution
- Working knowledge of project planning, milestone tracking, risk management, and status reporting
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
- Strong written and verbal communication skills
- Ability to work effectively with internal teams, external partners, and stakeholders across multiple levels of the organization
- Experience in fiber delivery, broadband deployment, telecommunications, or field operations
- Experience supporting MDU, construction, infrastructure, or service delivery projects
- Experience working with contractors, vendors, property managers, or other external partners
- Familiarity with delivery performance metrics and process improvement
- Project management certification or training is a plus
- Strong project coordination and execution skills
- Strong communication and stakeholder management skills
- Ability to manage multiple projects, priorities, and deadlines
- Strong problem-solving and critical thinking skills
- Ability to identify risks, escalate issues, and drive follow-through to resolution
- Strong attention to detail and organizational discipline
- Ability to work in a cross-functional environment with shared accountability
- Customer-focused mindset with…
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