Director, Functional Area Geography Lead, Clinical Data Management

Job Description

The Director,

Functional Area

Geography Lead provides strategic and operational leadership for all functional area activities within an assigned geography. This role drives regional execution aligned with global objectives, ensures delivery excellence and compliance, develops organizational capabilities, and builds high-performing teams. The incumbent champions innovation, digital transformation, and standardized data-management practices while maintaining strong partnerships across GDMS, GCTO, and enterprise functions.

• Define and execute the functional area's regional operating model and multi-year optimization strategy aligned with GDMS and organizational priorities.
• Provide strategic direction, ensuring consistent execution, quality, compliance, and achievement of regional objectives.
• Partner with cross-functional stakeholders, enterprise support functions, and non-GDMS organizations to deliver strategic and operational goals.
• Communicate risks, trade-offs, and recommendations to senior leadership and governance forums.
• Champion innovation, automation, digital transformation, and risk-based data-management practices.
• Expand regional capabilities in line with business needs, industry trends, and technology-deployment principles.
• Promote knowledge sharing, continuous improvement, and alignment across geographies.

• Drive compliant, inspection-ready, decision-quality data products and processes supporting regulatory, clinical, and operational milestones.
• Ensure adherence to regional and global processes, quality standards, privacy requirements, and system validation expectations.
• Monitor performance metrics and operational trends to improve quality, efficiency, and engagement.
• Lead regional risk, issue escalation, and capacity-management processes.
• Collaborate with Portfolio & Resource Operations to forecast resource needs, optimize capacity, and implement performance dashboards.
• Resolve resourcing and operational bottlenecks while maintaining portfolio transparency and delivery excellence.
• Provide concise and actionable updates to leadership and cross-functional stakeholders.
• Lead or contribute to global initiatives focused on capability development, standardization, and continuous improvement.
• Ensure compliance with local regulatory, labor, and business requirements.

• Build high-performing teams through clear goal setting, prioritization, accountability, and sustainable workload management.
• Conduct performance reviews, provide coaching and recognition, and address performance concerns in partnership with HR.
• Develop talent through career planning, mentoring, succession planning, and promotion readiness.
• Lead recruiting, hiring, workforce planning, and management of contingent, on-shore, and off-shore resources.
• Foster inclusion, collaboration, knowledge sharing, and a strong culture of continuous learning.
• Manage operating budgets and ensure efficient allocation of resources against business priorities.
• Inspire and empower employees by providing clarity, support, and growth opportunities.

Qualifications, Skills & Experience

• Strong understanding of operational metrics, performance management frameworks, quality oversight, and service-provider management.
• Knowledge of inspection readiness, audit processes, privacy regulations, system validation, and global requirements including 21 CFR Part 11.
• Advanced analytical and forecasting capabilities using dashboards, capacity models, and performance data.
• Experience establishing standards for data integration, scalability, reuse, and operational consistency.
• Demonstrated success implementing digital, automated, and risk-based operational practices.
• Strong financial leadership including budget ownership, workforce planning, cost modeling, and value realization.
• Proven ability to lead large-scale transformation, innovation, and continuous improvement initiatives.
• Proficiency with workforce planning and resourcing tools and continuous improvement methodologies.