Court Support Manager Ii

SUPERIOR COURT OF FULTON COUNTY
JOB ANNOUNCEMENT FOR THE POSITION OF
COURT SUPPORT MANAGER II
SALARY GRADE 25: $92,293
Unclassified Position
(Current Vacancy in Pretrial - Supervision)
CLOSING DATE:
August 31, 2026

** THIS POSTING MAY BE USED TO FILL MULTIPLE POSITIONS**

The Superior Court of Fulton County Georgia (“Court”) has an exciting opportunity for an experienced Court Support Manager II within its Pretrial Supervision Unit. Superior Court is Georgia's busiest trial court of general jurisdiction. The Court seeks to provide a forum in which legal disputes between citizens can be resolved in a fair and efficient process with attention to equal access, impartiality, efficiency, and safety.

After joining the Court, you will become part of a fast-paced Pretrial Services team dedicated to providing the citizens of Fulton County with the service they deserve.

Manages multiple units or a division within the Fulton County Court Pretrial Services system.

• Responsibilities include managing the operations and staff of multiple court support units or an entire division, including various court programs, document processing and recording, indexing, filings and/or fee collection, general administration, and other court related activities.
• Supervises, directs, and evaluates assigned pretrial services staff: makes hiring and termination decisions/recommendations; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; directs work; acts as a liaison between employees and management; coordinates training and development programs for assigned staff;
  
  and trains staff in operations, policies, and procedures.
• Organizes, prioritizes, and assigns work within a specialize unit; prioritizes and schedules case assignments and work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; and consults with assigned staff to assist with complex/problem situations and provide technical expertise.
• Recommends, develops, implements, and interprets policies and procedures for assigned work unit or division. Implements changes due to amendments/modifications in the law or court policy; works with other agencies to develop interdepartmental policies and procedures; and ensures compliance by division staff. Serves as an advisor to court officials and department heads on matters involving court operations, management, program evaluation, and administration of court services: advises the general public, attorneys, and court staff of departmental guidelines and serves as a liaison to other agencies;
  
  responds to media and public inquiries and concerns; and manages Open Records Act requests.
• Develops, implements, and monitors special court programs. Receives and reviews court referrals to programs; oversees, assigns, and/or performs case management duties; provides statistical information, reports and dispositions as required; and prepares and maintains program specific files, documentation and correspondence.
• Prepares, administers, and monitors assigned area budget. Monitors expenditures to ensure assigned area remains within the approved budget; may draft, review, process, and/or signs bonds;
  Serves as liaison for Criminal Justice Information System (CJIS) and Georgia Crime Information Center (GCIC).
• Participates in the implementation of automated systems within assigned division, including adapting software, creating or updating existing documentation, performing adequate testing, establishing operating procedures, ensuring placement and functionality of appropriate security systems, and establishing training in system use/functionality.
• Conducts technological needs assessments to determine current and future requirements, investigates solutions to address technology/system issues, and advises senior management accordingly. May manage and maintain court website according to division assignment.
• Processes a variety of documentation associated with department/division operations, within designated time frames and per established procedures. Receives and reviews various court related documentation; completes, processes, forwards or retains as appropriate; prepares or completes various forms, reports, correspondence, and administrative reports on court activities, projects, and court processes; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.
• Communicates with supervisor, co-workers, Attorneys, Judges, Prosecutors, court staff, mediators, litigants, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems. Maintains a current, comprehensive knowledge and awareness of applicable laws,…