Team Leader, Management

At A Glance:

• Pay Range: $15 – $17.25
• Customer Service Focused
• Embody and demonstrate our Leadership Characteristics & Values
• Operational Knowledge:
  Well-versed in day-to-day operations and all key tasks performed within the business. Able to lead by example and train others effectively.
• Core
  
  Skills:
• Communication:
  Clear, respectful and proactive in verbal and electronic communication
• People skills:
  Able to build positive relationships with customers and team members.
• Multi-tasking: capable of managing multiple priorities and shifting demands
• Problem solving:
  Quick thinker who can resolve issues calmly and effectively under pressure.
• Must be able to lead a minimum of two shifts per week & must be available on Saturday

• Lead daily operations with a focus on guest satisfaction, speed, and accuracy.
• Anticipate and prevent potential service disruptions before they occur.
• Coach and develop team members.
• Uphold high standards for food quality, hospitality, and operational performance.
• Foster a strong, caring team culture centered on communication, teamwork, and accountability.
• Monitor key shift metrics and make real-time adjustments to achieve goals.
• Collaborate with other leaders to identify opportunities for innovation and continuous improvement.

• Minimum2+ years of progressive experience in hospitality, leadership, or other performance-focused environments.
• Proven leadership experience with strong communication and team-building skills.
• A proactive, people-first mindset with strong problem-solving and decision-making abilities.