RN House Supervisor - Augusta, GA

Work Shift

Night (United States of America)

The RN House Supervisor is a registered professional nurse who provides hospital wide leadership to all departments and divisions through the effective use of advance competencies in communication, job knowledge, professionalism and business skills to promote the creation of a center of excellence for staff recruitment and retention, and in clinical and business outcomes.

This leader is a member of the leadership team and is responsible for overseeing activities within the hospital in the absence of hospital president, administrators and department directors.

Responsibilities include clinical, financial, human and material resources deployment along with associated outcomes or goals. The RN House Supervisor reports directly to nursing resources leadership and indirectly to the administrator on call (AOC) demonstrating leadership to effectively partner with hospital leaders and medical staff to meet and exceed the hospital's mission, vision and goals.

The RN House Supervisor provides leadership for department supervisors, assistant nurse managers and charge nurses in absence of traditional leader. He/she also serves as a mentor. The RN House Supervisor is the standard bearer and holds all team members accountable for the delivery of safe, quality care and services through effective communication, observation, and management through collaboration and servant leadership. The RN House Supervisor uses performance improvement methodology, successfully applies Lean Six Sigma principles and evidenced-based practice.

Serves as a change agent for implementing best practice.

The RN House Supervisor serves as a safety officer ensuring that safety, regulatory and quality standards are upheld through effective use of data and technology to make decisions and proactively mitigate unnecessary risks; and supporting a culture of safety and a safe work environment. The RN House Supervisor fosters communication and collaboration with physicians, staff, and patients across all departments and divisions of care.

The RN House Supervisor serves as a sponsor for performance improvement; inspires others to seek opportunities to grow and improve their individual performance. RN House Supervisor models the way to foster exemplary skills in attaining effective teamwork among all individuals. He/she serves as a resource to staff, physicians, patients and families in accordance with legal, ethical, professional and organizational standards.

It is expected that all nurse leaders are licensed, knowledgeable and uphold the practice of nursing as outlined by Georgia Professional Nurse Practice Act and implements the Scope of Practice and Code of Ethics Standards put forth by the American Nurses Association. As a member of the patient services team, it is expected the individual upholds the voice of the patient, system policies and procedures while supporting service excellence goals.

• Promotes the hospital image and maintains a helpful attitude towards employees, physician, visitors and the community to enhance the hospitals reputation as a healthcare provider.
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• Responsible for communication that ensures information is shared for effective operations.
• Seeks out, understands, listens and conveys clear information as needed in written and verbal forms.
• Provides accurate and timely information for shift report.
• Demonstrates ability to implement problem-solving mechanisms in both routine and emergency situations.
• Investigates and responds appropriately to all complaints and takes effective service recovery corrective action when necessary in accordance with policies and procedures.
• Demonstrates ability to identify and resolve interpersonal or professional conflicts when dealing with members of the organization.
• Consistently demonstrates tact, courtesy and positive attitude in communications and interactions with other employees, visitors, physicians and the public. At all times presents the department and the…