Assistant Community Manager - Residence at Riverwatch

Company Overview

Capital Square Living (CS Living) is a fully-integrated property management company based in Richmond, VA. CS Living was built on the strong foundation of the Capital Square brand—listed by Virginia Business on their “Best Places to Work in Virginia” report in 2019 and their “Fantastic 50” reports in 2019 and 2020. Capital Square Living has a vision to develop and manage the future, one relationship at a time.

Our property management company provides a highly competitive compensation package and employee-centric benefits.

Capital Square Living (CS Living) is a fully-integrated property management company based in Richmond, VA. CS Living was built on the strong foundation of the Capital Square brand—listed by Virginia Business on their “Best Places to Work in Virginia” report in 2019 and their “Fantastic 50” reports in 2019 and 2020. Capital Square Living has a vision to develop and manage the future, one relationship at a time.

Our property management company provides a highly competitive compensation package and employee-centric benefits. Capital Square is one of the top three securitized 1031 exchange sponsors in the U.S. In 2020, Capital Square was not only ranked as one of the fastest growing companies in the Richmond, Virginia area but also made the list for Best Places to Work by Virginia Business Magazine.

Our Assistant Community Manager co-leads the day-to-day operations of an assigned community, including managing the team members, daily activities, and resources of the community to achieve established budgeted financial and operational goals. The Assistant Community Manager will assist to ensure that the operation of the community complies with CS Living policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

• Helps to meet targeted revenues by ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits as needed, and assisting with the preparation of monthly financial status reports
• Helps to oversee the leasing process by approving prospective resident applications and renewal leases; conducts periodic apartment inspections; follows proper notice requirements; evicts residents; and makes sure to post and collect late fees and other charges as allowable and stated in the terms of the lease
• Responsible for collecting all monies due and managing delinquencies according to CS Living delinquency policies and procedures, and does so to achieve or outperform delinquency KPIs as directed by the Community Manager and/or Regional Manager/Director
• Assists with keeping the RADIX market survey up to date to ensure that current market and economic trends are correctly represented that may impact the community, and assists the Community Manager in implementing short- and long-range marketing and leasing strategies to achieve the community’s occupancy and revenue goals
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner and taking appropriate action to resolve and address service issues
• Ensures the community’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests
• Assists with the conducting of regular community inspections and takes appropriate actions to ensure that the physical aspects of the community, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal
• Completes various accounting, financial, administrative, and other reports and performs other duties as assigned or as…