Store Manager, Retail & Store Manager

Store #: 003672 Sunglass Hut |
Position: Full-Time

At Sunglass Hut, we’re always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in.

We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

A world leader in the specialty sunglass retail business with over 3,000 stores worldwide, we believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all.

Sunglass Hut is part of Essilor Luxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on Linked In!

The Multi Store Manager drives results and oversees the operations of multiple Sunglass Hut stores within the same mall. The Multi Store Manager is an “on the floor” leader driving success in a multi‑unit environment managing multiple stores. He/she is responsible for coaching, developing, and inspiring a team of brand ambassadors for Sunglass Hut, consistently modeling all Sunglass Hut Experience behaviors, and ensuring that all company policies, associate training and development, and store performance meet brand standards.

• Accountable for delivering store and personal sales goals and all KPIs.
• Drive sales by consistently identifying opportunities and gaps to achieve individual, store, and mall goals.
• Inspire the team through associate growth plans, PIPs with documentation, and consistent follow‑up to promote an environment of accountability.
• Create an environment of shared wins through coaching, developing, mentoring, and inspiring the team to enhance mall performance.
• Network, recruit, and hire staff to fill open positions in a timely manner using appropriate company tools.
• Train staff using onboarding tools and ensure completion is reflected on saturation reports.
• Create a fun, inspiring, and inclusive work environment that reflects the culture of the brand.
• Majority of time is spent on the sales floor engaging with customers and coaching associates.
• Continuously coach and develop the team to ensure consistent and flawless execution of the Sunglass Hut Experience.
• Build and protect the integrity and essence of the Sunglass Hut Brand and the brands we represent, including building relationships with host environments.
• Ensure execution and adherence to brand standards, operational policies and procedures, visual standards, inventory control, associate training and continued development.
• Be responsible for all aspects of associate scheduling pertaining to business needs.

• High School Diploma and 2+ years of previous leadership experience.
• Strong time‑management skills.
• Excellent problem‑solving skills.

• Bachelor’s degree, or equivalent experience.
• Previous leadership in retail or customer service experience preferred.
• Ability to work on the highest‑traffic days to ensure delivery of the Sunglass Hut Experience and meet sales goals.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. If you would like…