Retail Sales Lead; Part Time

Overview

Come join the team that is reinventing home! Wayfair is hiring a Sales Lead for our returns Outlet retail store in Augusta, GA. If you are looking for rapid growth, constant learning and dynamic challenges, Wayfair’s Outlet store might be the future home for your career.

Base pay: $20 per hour.
Hours: 20 hours per week. Must have weekend availability.

Store hours:

• Monday - Saturday: 10am - 8pm
• Sunday: 11am - 7pm

• Growth opportunities (Conversions, Promotions, and more!)
• Health benefits start day one
• Wayfair company discount
• 401(k) with company match
• Overtime hours & pay
• Referral bonuses

• Lead and create a best‑in‑class customer experience by connecting shoppers with Wayfair’s extensive online assortment.
• Master the brand story and communicate it with polished professionalism.
• Maintain leadership presence through effective floor management and resource allocation.
• Deliver on sales and service KPIs, productivity standards, and drive profitability across all omni‑channel platforms.
• Amplify the Wayfair brand as part of a high‑performing, customer‑centric team.
• Manage and monitor stock levels, merchandise adjacencies, presentations, signing, and assortment to keep the sales floor adequately stocked.
• Ensure the store meets visual, replenishment, cleanliness, safety, and back‑of‑house standards during floor leadership shifts.
• Use sales analytics tools to drive store profitability, traffic, loyalty, and growth.
• Perform opening and closing routines and supervise to meet financial goals and excellent service standards.
• Master selling essentials and training resources to educate the team on our product assortment.
• Participate in operational store activities: new products, floor sets, replenishment, substitutions, and general upkeep.
• Engage in a high‑energy, dynamic environment with rapid changes in products, promotions, and operations.
• Live by, emulate, and guide by our People Principles every day.
• As Keyholder, open and close the store.

• 2+ years of leadership or experience managing a team.
• Brick‑and‑mortar retail experience in furniture or home goods preferred.
• Track record of thriving in a fast‑paced, changing environment.
• Strong organization, self‑motivation, communication, and relationship‑management skills.
• Technical acumen to learn necessary software; experience with Google Cloud G Suite (Docs, Sheets, Slides, Forms) preferred.
• Physical ability: standing, walking, reaching, climbing ladders, bending, kneeling for up to 50 lbs.

• Excellent verbal communication and active listening skills.
• Excellent sales and customer service skills.
• Ability to anticipate customer needs.
• Ability to operate or quickly learn the store’s point‑of‑sale system.
• Technical acumen with Google Cloud G Suite preferred.
• Ability to process information and merchandise through a computer system and POS register.

• Frequently required to stand, walk, talk, hear, handle, feel, reach, sit occasionally, climb, balance, stoop, kneel, crouch, crawl; lift or move up to 50 lbs.
• Visual abilities: close vision, distance vision, color vision, peripheral vision, depth perception, focus adjustment.

Shift schedule varies due to retail nature; minimum two‑week advance notice and opportunity to trade shifts. Employee shifts may include two hours before or after store hours.

Employment or promotion to this role is contingent on a successful background check.

We’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.