Retail Associate

When you join the Lafinndustries Team you get to …

WORK WITH A HAND-SELECTED

TEAM OF

EXTRAORDINARY HUMAN BEINGS

JOIN THE MISSION TO

SAVE CRAFTSMANSHIP

IMPACT PEOPLE

We pursue them with a relentless commitment to EXCELLENCE
.
And we constantly strive to be better every day.

We are not looking for the average or the norm.

THE EXCEPTION
.

Our new Retail Associate will help us grow, engage and deepen the connection we have with our burgeoning community of Italian connoisseurs here in Houston, creating a luxury experience at our first brick and mortar shop in the upscale River Oaks Shopping Center.

We are seeking a super dedicated right-hand gal or guy who loves connecting with customers, creating a welcoming environment with a luxury feel and jumping in with whatever is needed to make it happen.

• Greeting customers as you would welcome honored guests to make them feel special
• Sharing history and educating customers about the importance of each aspect of our products to enroll them in the vision of Italian Craftsmanship
• Assisting customers with the selecting the perfect gifts for family, friends and business associates, including custom orders
• Maintaining a beautiful shop environment by helping design displays, ensuring shelves are stocked and the space feels polished and clean throughout the day
• Creating a seamless luxury experience by ensuring an easy and refined checkout process
• Tying a bow on the luxury experience, literally! Utilizing a selection of stunning ribbons and papers to create unique and beautiful gift wrapped confections
• Move dynamically on the floor to continuously engage with customers and attend to customer or shop needs
• Planning and assisting with awesome events like tastings, trunk shows, launch parties, pop-ups, collaborations and food/fashion/design industry events
• Creating content in the shop for multiple brands to showcase our products, space and events for social media
• Collaborating with team members to ensure optimal customer experience and support store operations
• Keeping our space beautifully organized; assisting with receiving and organizing all the gorgeous products arriving from Italy
• Rolling up your sleeves to get in the trenches during the holiday shipping madness. If this sounds fun to you, we’re your people!
• Anything and everything to help us grow together, get the word out and make a bigger impact faster
• Supporting teammates in their goals

• You’re an OPTIMIST
  . You believe in possibility and making the world a better place.
• You’re RESOURCEFUL
  . “Can’t” and “impossible” are not part of your vocabulary. You can always figure out a way.
• You have a GENEROUS heart. You’re ambitious, but you see success as a way to positively impact others. The more successful you are the more impact you can have.
• You’re RELIABLE
  . People can count on you to do what you say, see what needs to be done and see it all the way through.
• Your ENTHUSIASM is contagious. You believe what you do everyday should be fun and you bring all your energy.
• You’re SMART
  . You pick up new skills and ideas quickly and are always ready to jump right in and figure it out.
• You’re obsessed with GROWTH
  . You’re hungry to constantly be learning and expanding your mind and skillset.
• You take OWNERSHIP
  . You believe in “I”,“We” and “Us”. There is no “They”. You’re all-in when you commit to something and there’s no such thing as “not my job.”
• You love to HUSTLE. Getting things done, especially with a crazy deadline, is exhilarating. Getting things done working together as a team is even better!
• You’re DISCERNING. You consider yourself a person of good taste and appreciate beautiful things, impeccable service and superb quality.
• You’re known for your HOSPITALITY
  . You understand what it takes to make people feel seen, heard, understood and taken care of.
• You’re an EXPLORER
  . Travel intrigues you. You’re curious about cultures, places and history. People are fascinating.

Please do not apply for this position unless you can prove that you are a well-versed RETAIL ASSOCIATE
. This is a highly coveted position and we will only settle for an A-player.

Are You THE EXCEPTION?

If so, submit your information and follow the steps to apply (