Operations Support, Retail

What will I be doing?

As the in-store Operations Support colleague, you will support the Store Manager and the Environmental Health & Safety (EHS) Lead with store operational and EHS tasks. In this role, you will act as the in-store main point of contact to help maintain a safe working environment and ensure a positive shopping experience for our customers. From supporting POS ticketing and maintaining stock file accuracy to promoting EHS compliance with training, this role is instrumental in supporting both safety and operational excellence in-store.

• Support the Store Management team by proactively mitigating hazards, conducting training programs and driving operational excellence
• Support the customer experience by printing POS tickets and assisting with updating price adjustments
• Support with EHS activities in accordance with local guidelines, including training new hires and refresher courses
• Raise maintenance repair orders, liaise with contractors, and support store management teams with required contractor paperwork
• Assist with reporting and resolving technology repairs in a timely manner
• Input updates to systems, maintain stock file accuracy and manage lost property process
• Order PPE, store stationery orders, shop floor hardware goods, and ensure First Aid kits are stocked
• Support with routine self‑audits and update the Store Manager/EHS & Operations In‑Store Lead on daily/weekly activities and deadlines

You have a passion for store operations and enjoy providing a great colleague and customer experience. You also bring the following skills and experience:

• Strong organisational, administrative and data entry skills
• Great people skills with the ability to build and maintain credible working relationships with colleagues
• Ability to effectively communicate, guide and support colleagues
• Planning and organising skills with strong attention to detail
• Administrative, data entry and computer skills
• Positive, proactive and self‑motivated attitude

The pay for this role is: $16.50 per hour. This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job‑related knowledge, skills and experience, among other factors.

Primark promotes equal employment opportunity and strives to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information or any other characteristic protected by law.

Primark is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email  This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.