Omnichannel Associate - Augusta Mall

J.

C. Penney -  - Responsibilities:
Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues to resolve problems; promotes company products and services; partners with team members effectively.;
Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner.;  Operations - Researches  order shortages/overages and completes shipment check-in; completes order binning and system reporting; assists with organization and maintenance of  stock area;

processes  order deliver and return transactions on the register.;
General Operations - Replenishes store inventory in coordination with Merchandise Associates/Assistants; participates in annual inventory process.;
Performance Standards - Consistently meets standards including shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance.