Bookseller - PT

Job Overview

A Barnes & Noble bookstore is a gathering place for readers and the community. As a Bookseller, you are an integral member of the bookselling team at the heart of our stores. You welcome customers in a cheerful and helpful way by saying hello, answering questions, and consistently going out of your way to connect readers with the right titles and products.

Equally, you are an essential part of the bookstore team in maintaining the attractive presentation of the store and in ensuring its efficient running. You help unpack and shelve deliveries and tidy our displays. You work our registers in a quick and friendly manner, ensuring our customers receive a highly professional service.

GA
- Augusta
- Augusta Mall - 2359

Part-Time

You will demonstrate the following behaviors:

• Maintain reliable and punctual attendance for scheduled shifts.
• Fill scheduling gaps when able, being flexible and responsive to the needs of the store — we are open from early mornings to late evenings every day, including weekends and most holidays.
• Arrive positive and willing in your approach to work, performing assigned tasks with purpose and energy, working hard and reliably.
• Support and consider colleagues, going out of your way to help others on the team and showing them kindness.
• Always cheerful with customers, consistently going out of your way to help them.
• Show aptitude and willingness to learn new skills and acquire new knowledge in the store.
• Enjoy being a bookseller.

• Use varied technology, including registers, computers, tablets, programs and other tools comfortably and efficiently.
• Develop strong merchandising skills to maintain the book presentation and cleanliness of the store.
• Develop effective visual merchandising skills to maintain the presentation in gifting, toys and our other product categories, equally.
• Run a register competently to serve customers quickly and reliably.
• Support the receiving and unpacking of deliveries, and the efficient and accurate shelving that follows.
• Find books and other products with ease and accuracy, using a combination of your own knowledge or that of your colleagues, Book Master and the available information tools.
• Support the café team willingly and effectively when needed.
• Understand loss prevention procedures and de‑escalation techniques, identifying theft, spotting and seeking support for problematic behavior and issues in the store.

• Build book knowledge of the subjects and categories we stock across fiction, non‑fiction and children’s books.
• Use this knowledge to maintain the sections and present books in an interesting and attractive manner.
• Make effective book recommendations to customers throughout varied sections.
• Learn how to sell books in a positive way supported by customers, supporting the success of key sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, etc. sharing this knowledge with customers and colleagues.
• Build knowledge and expertise in Educational Toys and Games, Specialty Games, Hobby and Collectibles, music and movies, and Newsstand, learning new areas throughout the store.
• Use this knowledge to maintain all sections and backstock effectively, and to help customers with their shopping.
• Support the success of key sales objectives, products and new releases.

As you develop and demonstrate mastery of the skills outlined in this role, you are expected to advance to the next step in the career path — Senior Bookseller — where you will take on new challenges and gain further opportunities for growth.

Benefits differ by scheduled hours:

• Less than 20 hours per week:
  Employee Discount, EAP and Sick Pay.
• 20–29.99 hours per week:
  Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, Transit and 401(k) with Company Match.
• 30 hours or more:
  Employee Discount, EAP, Sick Pay and Paid Time Off including paid Maternity and Parental Leave, Company Paid Holidays, 401(k) with Company Match, Comprehensive Health Benefits (Medical, Dental and Vision), Healthcare and Dependent Care Spending Accounts, Healthcare Spending Account, Disability Benefits, Life Insurance, Transit, and Tuition Reimbursement.

All benefits provided are in accordance with the terms of the current plan and may be subject to future change. Benefit may vary depending on location/state regulations. More information can be received by the recruiter or Human Resources.