Customer Service

Customer Service / Sales Representative – Entertainment Rigging & Drapery Systems

Do you enjoy working with customers, solving problems, and helping bring entertainment spaces to life? We are partnering with a growing company in the entertainment technology industry that specializes in theatrical rigging and drapery systems, seeking a Customer Service / Sales Representative to join their team.

This role is ideal for someone who enjoys balancing customer interaction, project coordination, and sales support in a fast-paced environment. You’ll work closely with customers, contractors, theaters, schools, venues, and entertainment professionals to help deliver solutions for stage rigging and drapery systems.

• Support customers through the sales and order process
• Prepare quotes, proposals, and follow up on opportunities
• Coordinate with internal teams to ensure smooth project execution
• Answer customer questions regarding products, timelines, and installation coordination
• Build and maintain strong relationships with clients and industry partners
• Assist with inside sales efforts and account support
• Maintain accurate CRM and project information

• Customer service, inside sales, or account management experience preferred
• Experience in theatrical, entertainment, construction, architectural products, or technical systems is a plus
• Strong communication and organizational skills
• Detail-oriented with the ability to manage multiple priorities
• Comfortable working directly with customers and supporting technical product solutions
• Experience with rigging, drapery, stage equipment, or entertainment technology is highly preferred, but not required
• $60,000–$70,000 base salary (depending on experience)
• Benefits package
• Opportunity to work in a unique niche of the entertainment and performing arts industry