Sales Development Representative

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

The Sales Development Representative (SDR) will engage potential customers through outbound activity, create new sales opportunities, and build pipeline for Account Management team. The SDR will work closely with a team of Sales Development Representatives and build strong partnerships with Senior Account Executives in dedicated territory.

• Partner with sales team to create a target & action plan to drive new business in assigned markets.
• Leverage outreach tools such as phone, email, and social platforms (Linked In) to develop interactions with potential customers.
• Understand and effectively deliver the Trace3 value proposition to schedule meetings for Account Managers.
• Achieve and exceed weekly/monthly metrics (meetings scheduled, opportunities created, etc).
• Generate interest from multiple client personas within target accounts.
• Track sales activity in Net Suite and other sales automation tools (Hub Spot).
• Help achieve team revenue goals and objectives (as defined by Management).
• Drive client & prospect attendance for Marketing sponsored events.
• Meet or exceed monthly goals to maximize deal flow by either qualifying inbound inquiries or leading outbound prospecting initiatives via emails, calls, and meetings.
• Prospect for new business by developing an ideal customer profile, then researching and contacting companies and individuals that meet criteria for prospective partnership.
• Take initiative to help the marketing team convert their efforts into business opportunities.
• Find and develop new leads and prospect sources.
• Develop key partnerships and provide client support from the beginning to end of a transaction, while maintaining a long‑term relationship after closing.
• Present benefits and options clearly to our potential clients.
• Ability to utilize web‑based technology and multi‑task while managing a large pipeline.
• Effectively establish, develop, build, and maintain new relationships with partners to identify clients.
• Promote and raise awareness of products, services, and industry trends.
• Design, implement and manage strategies for referral source market penetration.
• Maintain frequency of contact daily/weekly/monthly sales activities quota.
• Generate qualified meetings and leads with prospective clients.
• Work with account executives to generate leads and opportunities with prospective clients within an assigned territory or specific accounts.
• Maintain all relevant information about clients, prospects, campaigns, and leads.
• Maintain complete, accurate, and up‑to‑date data for all prospects, contacts, and accounts.
• Lead workflow process to directly impact our sales generations.

• A minimum of one year experience in client‑facing roles (sales and/or customer service).
• Prior experience in client‑facing roles (Sales and/or customer service).
• Driven to make an impact and exceed goals.
• High school diploma or equivalent. Bachelor's degree from an accredited university preferred.
• Knowledge of sales or administrative sales support with one or more years of related experience in the technology industry is preferred.
• Strong interpersonal communication skills for interacting with employees, vendors, clients.
• Team player who is self‑motivated, shows initiative, anticipates and prevents issues by executing advanced problem‑solving skills.
• Ability to quickly learn detailed information about products and services and clearly and effectively articulate Trace3’s…