Conference Services Manager

Property Description

Barnsley Resort is a luxury destination located in the beautiful foothills of the Blue Ridge Mountains in Georgia, offering a unique and enchanting work environment for those seeking a fulfilling career in hospitality. As a job applicant, joining the team at Barnsley Resort means being part of a renowned property known for its stunning scenery, unparalleled amenities, and exceptional service. The resort offers a range of employment opportunities, from guest services to culinary, spa, and outdoor recreation, providing a diverse and rewarding career path.

Barnsley Resort is committed to creating a welcoming and inclusive work culture that values teamwork, creativity, and outstanding guest experiences. Employees can expect to work in a serene and idyllic setting, where they can showcase their skills, grow their career, and be part of a team that delivers extraordinary experiences to guests. Joining the team at Barnsley Resort presents a unique opportunity to be part of a world-class resort that offers an unparalleled experience for both guests and team members alike.

The Event Sales is responsible for selling and servicing events for in‑house groups as well as outside clients. The primary focus is to sell Banquet Food and Beverage with other responsibilities including menu planning, agenda setting and hotel meeting services. Other duties will include reviewing contracts and facilitating communication before, during and after the event with hotel staff to ensure a high level of service.

The Catering Manager will also contribute to site inspections, maintaining strong customer relationships and working as a team member with the sales and catering staff.

Develop and execute sales action plans to close on targeted accounts and/or business within a market segment.

Respond to incoming sales inquiries for the hotel within 4 hours of receipt.

Maintain a balance of account maintenance and prospecting for new business.

Contact representatives from respective market segments to solicit business for the hotel.

Adhere to the hotel’s sales guidelines and book profitable business based on need times including but not limited to prospecting, outside sales calls, solicitation, site inspections, sales blitz, and presentations.

Establish and maintain existing accounts within your market segment.

Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed goals.

Use networking social media for business tools such as Linked In to research existing & potential accounts, and develop new contacts for the hotel.

Entertain potential clients/guests. Invite clients to the hotel for entertainments, lunches and site inspections.

Make prospecting calls.

Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends.

Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals.

Prepare creative ways in which to reach out to a potential client for future business.

Analyze requirement of function, outline available hotel facilities and services offered and quote pricing.

Assist in planning and participating in sales blitz.

Obtain reader board summaries from competition and prospect accordingly.

Davidson Lead Referral Program. Actively seek business opportunities for other company‑managed hotels.

Consult newspapers, trade journals, internet, etc., to learn of contemplative conventions and social functions and to learn about the market and trends.

Follow through on leads from the group sales department.

Meet or exceed the annual sales goals set by the DOS/DOC/Budget including sales activity production.

Confer with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations.

Utilize proper communication channels to inform operating areas of customer’s contract needs and potential requests.

Prepare for and…