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B2B Retention & Renewal Specialist
Job in
Augusta, Richmond County, Georgia, 30910, USA
Listed on 2026-07-16
Listing for:
WOW!
Full Time
position Listed on 2026-07-16
Job specializations:
-
Sales
B2B Sales, Customer Success Mgr./ CSM -
Business
Customer Success Mgr./ CSM
Job Description & How to Apply Below
WOW! is seeking a Business Retention Specialist to process MACD requests, retain customers, and drive renewal opportunities. You will use retention strategies to win back downgrades or disconnects while meeting renewal quotas and customer support metrics.
The role requires strong sales skills, B2B experience, confidentiality, and bilingual capabilities. Collaboration with teams and data-driven decision making are essential for success.
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