Business Development Consultant

Business Development Consultant

The Business Development Consultant is responsible for proactively generating qualified leads and referral opportunities for mitigation and restoration services. This role focuses on developing and nurturing referral relationships with insurance agents and agencies, property managers, commercial realtors, plumbers, and assigned industry verticals. This position is ideal for a high-energy sales professional who excels at outbound prospecting, relationship building, and creating consistent top-of-funnel opportunities in a relationship-driven industry.

Essential Job Functions

• Lead Generation & Referral Development
• Identify, prospect, and develop referral relationships with: insurance agents and insurance agencies, property managers and facility managers, commercial realtors and brokers, plumbers and trade partners, assigned targeted industry verticals
• Execute daily outbound activities including in-person visits, calls, emails, and networking
• Establish referral agreements and preferred-vendor relationships where applicable
• Generate consistent, qualified mitigation and restoration leads for operations and project teams
• Territory & Vertical Management
• Manage an assigned territory and/or targeted industry verticals
• Research and prioritize high-potential referral accounts
• Build and maintain a structured cadence of touchpoints with referral sources
• Track prospecting activity, referrals, and engagement in CRM
• Education & Brand Representation
• Educate referral partners on company services including water, fire, mold, storm, and specialty restoration
• Communicate emergency response capabilities, service differentiators, and response times
• Represent the company professionally in the marketplace
• Participate in trade shows, association meetings, and industry events
• Internal Collaboration
• Work closely with sales leadership, marketing, and operations to align lead generation efforts
• Provide feedback on lead quality, referral trends, and market opportunities
• Support emergency response initiatives as needed, including occasional after-hours availability

Performance Metrics (KPIs)

• Number of new referral relationships established
• Qualified leads generated per month
• Activity volume (visits, calls, emails, events)
• Referral source engagement and retention
• CRM accuracy and reporting compliance

Qualifications & Experience

• Required Qualifications
• 2+ years of B2B sales, lead generation, or business development experience
• Proven ability to prospect and develop referral-based relationships
• Strong communication, interpersonal, and presentation skills
• Self-starter with excellent time management and organizational skills
• Valid driver's license and ability to travel within assigned territory
• Preferred Qualifications
• Experience in mitigation, restoration, construction, insurance, or property services
• Familiarity with referral-based sales models
• CRM experience (Salesforce, Hub Spot, or similar)
• Experience working with insurance professionals or property management firms

Core Competencies

• Outbound prospecting and lead generation
• Relationship-driven sales
• Strategic account targeting
• Consistent follow-up and pipeline discipline
• Professional persistence
• Market and competitor awareness

Compensation & Benefits

• Base salary plus performance-based incentive or commission
• Clear lead-generation performance incentives
• Vehicle allowance or mileage reimbursement
• Health, dental, and vision insurance
• Paid time off and holidays
• Training on restoration services and industry best practices
• Career growth opportunities within sales and business development

Work Environment

This position operates in a combination of field-based sales environments and office settings. The role requires frequent travel averaging approximately 65% within the assigned territory to meet with referral partners and attend networking events. Employees may occasionally be required to visit job sites, restoration projects, or commercial properties, which may involve exposure to construction environments.

Physical Requirements

The physical requirements described here are representative of those necessary to successfully perform the essential functions of this role. Employees in this position may be required to:

• Sit, stand, walk, and drive for extended periods
• Use standard office equipment including computers and mobile devices
• Occasionally lift or carry materials up to approximately 25 pounds
• Travel regularly within assigned territory
• Fingering and Repetitive motions; such as movement of wrists, hands and fingers while picking, pinching and typing during your normal working environment

Express or exchange ideas with others quickly, accurately, and receive and act on detailed information. Close visual acuity to perform detail-oriented activities at distances close to the eyes, such as preparing and analyzing data, viewing computer screen and expansive reading. Inside working conditions:
The change of building environment such as with or without air conditioning and heating. May be required to travel for short periods of…