CRC Program Coordinator

CRC Program Coordinator 1

Job : 295264
Location: Augusta University
Full/Part Time: Full Time
Regular/Temporary:

About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences.

Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia (USG) is comprised of 26 institutions of higher education and the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2. Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom.

Location

Augusta University – Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912
Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Georgia Cyber Innovation and Training Center is the single largest investment in a cybersecurity facility in the nation to date. The $100 million facility will help to fill the current and growing shortage of cybersecurity talent in the state and nation. The Georgia Cyber Innovation and Training Center represents a unique public/private partnership involving Augusta University and other partners to meet workforce demand and to innovate, train, and strengthen defenses.

The Center is located on the downtown campus of Augusta University and houses the School of Computer and Cyber Sciences.

Job Summary

Reporting to the CRC Program Manager, the CRC Program Coordinator 1 serves as the frontline service representative to CRC clients, providing a broad array of cybersecurity services to clients such as rural hospitals, manufacturers, school districts, and local government organizations. This position will lead, train, and mentor CRC student assistants, and support the Program Manager to ensure seamless CRC operations that deliver professional services to clients.

Responsibilities

The duties include, but are not limited to:

• OPERATIONS AND PROGRAM MANAGEMENT:
  • Supports the CRC Program Manager with managing the SAV (site assisted visit) program at the operational level, overseeing 5-10 Student Assistants, while planning and executing 4-5 concurrent CRC SAVs at a time, ensuring standardized quality and consistency across teams.
  • Utilizes and understands SAV workflows, compliance and risk frameworks, and lifecycle management to oversee multiple engagements and manage dependencies.
  • Uses analytical and advisory skills to conduct vulnerability assessments, support the development of security testing plans and methodologies, and recommend remediation strategies.
  • Collaborates with the CRC team and directs the student assistants' execution of comprehensive cybersecurity risk assessments, identification and classification of vulnerabilities and risks, and cybersecurity monitoring services.
• COMMUNICATION, REPORTING, AND DATA SYNTHESIS:
  • Works with the CRC Program Manager to aggregate and synthesize data from Coordinator I teams, pulls required metrics for the CRC Director and Assistant Director, Operations CRC, and produces structured reports and briefings for senior leadership.
  • Develops a strong understanding of SAV operations, reporting standards, metrics, and executive briefing processes.
  • Utilizes skills in communication, synthesis, and stakeholder engagement to assist the CRC Program Manager in representing subordinate team operational status to senior leadership.
• LEADERSHIP AND PROFESSIONAL DEVELOPMENT:
  • Manages between five to ten Student Assistants who pull and synthesize data as directed by the CRC Program Manager, and briefs senior leadership on program performance, risk, and growth.
  • Seeks continuous knowledge of cybersecurity frameworks and enterprise resiliency policy and governance to help improve CRC services and help inform CRC mission alignment.
  • Develops and employs skills in organization, team leadership, and operational planning to translate enterprise strategy into the successful execution of operations.
  • Supports executive decision-making to progress…