Field Service Technician

Houston, United States | Posted on 01/29/2026

Provide technical excellence and frontline customer support for precision testing systems used across manufacturing, R&D, and quality control industries. This role exists to ensure every installation, service, and calibration is executed to the highest standard — protecting the company’s reputation for quality and empowering clients to succeed.

You are the face of the organization in the field: part technician, part trainer, and part problem‑solver. Your work keeps vital material testing systems operating safely, accurately, and efficiently.

• Install & Commission Equipment: Independently install, configure, and calibrate custom material testing machines at client facilities, ensuring systems meet operational specifications.
• Diagnose & Resolve Issues: Troubleshoot and repair complex electro‑mechanical systems — including electrical (up to 480V), hydraulic, and pneumatic components — using schematics and mechanical drawings.
• Deliver First‑Visit Resolution: Resolve customer issues efficiently and accurately on‑site, minimizing repeat service calls and downtime.
• Customer Training & Support: Train operators and maintenance staff on system operation, calibration, and software, ensuring confident and safe equipment use.
• Autonomous Field Operations: Manage personal travel, scheduling, and reporting with minimal supervision while maintaining high levels of professionalism and responsiveness.
• Continuous Improvement: Capture and report system issues or recurring trends to internal engineering teams, contributing to product and process improvements.

• Independent problem‑solver who thrives on travel, autonomy, and variety.
• Calm under pressure with strong diagnostic and technical reasoning skills.
• Confident communicator who can train and build trust with customers.
• Committed to quality, professionalism, and first‑time resolution.
• Adaptable — comfortable managing both electrical and mechanical challenges in the field.

This position is built for the self‑reliant technician — someone who takes pride in precision, thrives on travel, and enjoys solving complex challenges head‑on. You’ll represent a globally respected brand in advanced testing systems, ensuring customers experience excellence from installation to ongoing support. Every visit is an opportunity to lead, teach, and uphold technical integrity.

• Base salary: $75,000 (salaried) + annual performance bonus up to $5,000
• Travel: 90–100% (domestic)
• Vehicle:
  Company‑provided vehicle (personal use allowed); all travel expenses reimbursed

• Medical, Dental, and Vision: 80% employer‑paid premiums
• 401(k): 100% match on first 3%, tiered match up to 6% total contribution
• Per Diem: $55/day for meals and incidentals
• Company Vehicle:
  Personal use permitted, fuel and expenses reimbursed
• Travel Expenses:
  Covered via company‑issued reimbursement system

• Must have served in the U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves, or U.S. National Guard.
• 2+ years of field service experience in electro‑mechanical, automation, or testing equipment (post‑military experience required).
• Proficiency troubleshooting electrical systems up to 480V, including drives, relays, and PLC interfaces.
• Experience with hydraulic and pneumatic systems.
• Ability to read, interpret, and apply electrical schematics and mechanical drawings.
• Valid driver’s license; ability to travel 90–100% (domestic, primarily regional).
• Excellent communication and customer interaction skills.