Mitigation Technician

Position Overview

The Mitigation Technician is responsible for performing mitigation and restoration services at residential and commercial properties affected by water, fire, mold, or storm damage. The role involves emergency response, damage assessment, equipment setup, demolition, monitoring drying progress, and ensuring work is completed according to industry standards and company procedures.

Key responsibilities include the following:

• Respond to emergency water losses and perform mitigation services
• Conduct inspections and assess water damage using moisture detection equipment
• Extract standing water and remove damaged materials
• Perform controlled demolition (drywall, flooring, insulation, cabinetry, etc.)
• Set up and monitor drying equipment including air movers, dehumidifiers, and air scrubbers
• Apply antimicrobial and cleaning treatments as required
• Ensure job sites are safe, clean, and properly contained
• Communicate with customers effectively regarding the restoration process
• Load and maintain equipment and vehicles
• Follow company procedures and IICRC standards
• Participate in on‑call rotation for emergency response

• Valid driver’s license with clean driving record
• Ability to lift 50–75 lbs. regularly
• Ability to work in confined spaces, crawlspaces, attics, and hazardous conditions
• Willingness to work irregular hours, including nights, weekends, and holidays
• Ability to operate hand tools and restoration equipment
• Strong problem‑solving skills and attention to detail
• Professional demeanor and customer service skills
• Ability to pass background checks and drug screening
• Wear uniform per handbook
• Maintain vehicle cleanliness and proper upkeep
• Discuss proprietary programs such as Master Moments during customer interactions
• Prepare daily for scheduled jobs and complete job tasks upon completion
• Ability to work after hours and weekends on call

• Strong work ethic and reliability
• Ability to work independently and as part of a team
• Good communication skills
• Detail‑oriented and organized
• Ability to work under pressure in emergency situations

• Lead Mitigation Technician
• Mitigation Manager
• Senior Mitigation Manager

• Competitive base salary
• Individual and territory‑based performance incentives
• Leadership or override compensation tied to team production
• Vehicle allowance or mileage reimbursement
• Health, dental, and vision insurance
• Paid time off and company‑recognized holidays
• Ongoing leadership and industry training
• Career advancement into Sales Management or Director‑level roles

• Field‑based operations at residential and commercial properties, with regular daily travel throughout the territory
• Exposure to hazardous environments; use of PPE including respirators, gloves, and protective suits as required
• Exposure to dust, debris, and damaged structures
• On‑call availability for major events, including possible out‑of‑state travel

• Sit, stand, walk, and drive for extended periods
• Use standard office equipment including computers and mobile devices
• Occasionally lift or carry materials up to approximately 50–75 pounds
• Travel regularly within assigned territory
• Perform repetitive finger and hand motions while picking, pinching, and typing
• Maintain close visual acuity for detail‑oriented tasks at short distances
• Adapt to work in varying indoor environments with or without air conditioning and heating

• Background investigation
• Motor vehicle record review
• Verification of employment history
• Verification of education and credentials

Alford Enterprises Inc. is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable federal, Georgia, Alabama, or Tennessee law.

Employment with Alford Enterprises Inc. is at‑will, which means that either the employee or the company may terminate the employment relationship at…