Maintenance Supervisor-Helix at Med Center

Summary of Position

The Maintenance Supervisor oversees maintenance operations at a property or portfolio, training and supervising Maintenance Technicians.

• Utilize experience in mechanical and electrical maintenance and construction for multi‑family and commercial properties.
• Plumbing maintenance and troubleshooting, including copper pipe work.
• Electrical wiring, outlet and switch maintenance, lighting fixture installation.
• Drywall and texturing installation and repair.
• Heating and venting troubleshooting and repair, including unit zone valve, transformer, thermostat maintenance, hot water and steam boiler troubleshooting.
• Appliance installation, repair and troubleshooting.
• Troubleshooting and identification of issues with aquatherm and boiler systems.
• Anticipate maintenance obstacles and challenges.
• Maintain scheduled preventative maintenance (weekly, monthly, quarterly, annually).
• Ensure site compliance with required inspections (annual fire, backflow testing, elevator licensing, pool business license renewal, etc.).
• Maintain accurate maintenance logs.
• Assist at other properties as needed.

• Coordinate with Community Manager and staff to complete maintenance work orders and apartment unit turns efficiently, timely, and cost‑effectively.
• Plan materials for unit turns targeting one‑visit completion.
• Ensure resident maintenance requests are addressed within 24 hours or arrange suitable alternatives.
• Prepare vacant apartments for move‑in within 7 days of vacancy.
• Adhere to property budget for repairs and maintenance; report overages to Property Manager.
• Communicate with residents about extended repair times.
• Perform pre‑moveout inspections to minimize turn times.
• Update and close out work orders in PM software with notes.

• Mentor and train maintenance staff to enhance performance.
• Enforce timely, honest time reporting and punctuality.
• Implement disciplinary action when necessary.
• Track and ensure proper time reporting, quality, and efficiency.
• Manage employee needs, certifications, and teamwork.

• Superior organization and communication skills.
• Commitment to courteous, professional service to residents, managers, supervisors, vendors, and other service providers.
• Reliable and on‑time to work.
• HVAC experience required.
• Valid driver’s license may be required.

• No educational degree required.
• At least one year of experience preferred.
• CPO and EPA certifications a plus.
• Multi‑family property management experience preferred.

• 15 Paid Vacation Days
• 6 Paid Sick Days
• 11 Paid Holidays
• Immediate eligibility for Medical, Dental, and Vision Insurance
• Health Savings Account
• Short‑Term Disability
• Basic Life Insurance
• Pet Insurance
• 401(k)