Fatherhood Outreach Specialist

Job Title:

Fatherhood Outreach Specialist 3

Agency:
Department of Human Services Job

Requisition :
Day (United States of America)
Compensation Details: $44,532.15

Job Description

Stronger Families for a Stronger Georgia.

The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Fatherhood Outreach Specialist 3, this position will report to the Father Outreach Specialist Supervisor.

This position is located in Augusta, GA (Richmond County).

Enjoy a generous benefits package that includes unique training opportunities, employee retirement plan: 401(k) plan and 457 plan, 13 paid holidays, vacation & sick leave, medical, dental, vision, long/short-term care, life insurance, and employee discount programs; in addition to telework opportunities depending upon the position(s). Under direct supervision, establishes and enforces child support obligations of responsible parents. Coordinates child support activities with legal, judicial and public organizations.

• Establishes child support obligations and ensures that such obligations are met.
• Coordinates child support activities with legal, judicial and public organizations and conducts administrative hearings.
• Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
• Manages a caseload to ensure that child support obligations are met.
• Supervises other case managers or serves as a team leader, as required.
• Performs other professional responsibilities as assigned by supervisor

• Experience working with state, local, or federal government
• Work experience involving mentoring and coaching
• Ability to work independently
• Exceptional critical thinking skills, good judgement and decision-making abilities to monitor and manage a caseload to ensure that child support obligations are met
• Ability to use customer service skills to include active listening and negotiation ability
• Excellent oral, written, presentation and interpersonal skills
• Strong proficiency in the use of Microsoft Office Suite and/or standard

• Bachelor’s degree from an accredited college or university and one (1) year of relevant experience (such as human services or legal services case management work experience)
  -or
  - High School diploma or GED and three (3) years relevant experience (such as human services or legal services case management work experience)
  -or
  - Two (2) years’ experience at the lower-level Child Support Services Agent 2 (SST
  061) or position equivalent

For more detailed information about the Georgia Department Human Services visit (Use the "Apply for this Job" box below)..gov

DHS is an equal opportunity employer. Current state employees are subject to State Personnel Board (SPB) Rules regarding salary. If you require accommodations under the Americans with Disabilities Act (ADA), email the request by the closing date of this announcement to: hr helpline.gov. The candidate selected for this position may be subject to pre-employment drug screening, education verification, reference, motor vehicle records, and criminal background checks.

DHS accepts educational credential recognized by the Council for Higher Education Accreditation (CHEA) and/or the US Department of Education (DOE). DHS will contact educational institutions to verify degree(s), diploma, licensure, etc. As an employee of DHS, in the event of an identified emergency you may be required, as a term and condition of employment, to assist in meeting the emergency responsibilities of the department.

Due to the volume of applications received, we are unable to provide information on application status by phone or e-mail. All qualified…