General Manager - Vending

Role Overview

In Reach is seeking a General Manager in Trenton, South Carolina

The General Manager serves as the primary on-site leader and client liaison.

Responsible for successfully coordinating and directing all activities, this role ensures operational excellence, financial performance, revenue growth, account retention, and client satisfaction.

The General Manager oversees subordinate managers, supervisors, and frontline employees while ensuring all Sodexo and client standards are met.

Strategic Operations & Leadership

• Monitor on-site operations to ensure sufficient resources, plan projects, and implement new processes and technologies.
• Review and maintain operational reports to guarantee full compliance with federal, state, and local regulations, as well as Sodexo and client policies.
• Provide high-level leadership to the unit, maintaining strong client retention and service standards.

Financial & Business Planning

• Identify and implement strategies to drive top-line revenue growth, expand services, and identify upselling or new business opportunities within the location.
• Develop and maintain the annual business plan and operational budget in alignment with organizational and client goals.
• Review and analyze financial statements, P&L, and data to ensure the attainment of financial targets for both the client and Sodexo.

Client Relations & Contract Management

• Serve as the central point of contact for the client, fostering a solid, mutually beneficial business partnership.
• Assist in contract negotiations and maintain open, consistent communication regarding all account operations.

Team Leadership & Development

• Oversee system succession planning, employee development, constructive counseling, and staff training initiatives.
• Promote, support, and champion workplace diversity and inclusion initiatives across the site.

Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience. Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

• Bachelor’s Degree or equivalent experience
• 5 years management experience
• Proven ability to manage budgets, analyze financial statements, and achieve financial goals.
• Exceptional interpersonal skills with the ability to manage client relationships and assist in contract negotiations.
• Demonstrated track record of leading, mentoring, and developing diverse teams.
• Strong critical thinking and conflict-resolution abilities to manage day-to-day on-site challenges effectively.

• Minimum Education Requirement - Bachelor’s Degree or equivalent experience
• Minimum Management Experience - 3 years
• Minimum Functional Experience - 3 years

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.