Office Associate II

Position Summary

Office Associate II – Recovery Division Cash Management Team, Department of Administrative and Financial Services (DAFS), State of Maine. Full‑time position located in Augusta, Grade 13, salary $17.73–$25.53 per hour (inclusive of 2.50% recruitment stipend). This position is not eligible for visa sponsorship or STEM OPT extensions.

• Receive, review, and sort daily mail (cash, checks and credit card payments) from DHHS offices statewide.
• Accurately record all incoming payments and completed cash receipts into the appropriate check log upon arrival to ensure proper tracking and reporting.
• Ensure payments are recorded and posted to the general ledger within three business days.
• Review and verify deposit backup, prepare for mail carrier pickup, and maintain all cash receipts/backups by scanning and verifying documentation into Docuware.
• Work with internal and external customers to deposit funds and identify opportunities to improve/standardize process.
• Research and correct errors and variances, escalating for resolution as needed.
• Communicate effectively and build relationships with internal and external customers.

• Training, education, or experience in office and administrative support work demonstrating competency in modern office practices and independent decision‑making.
• Proof of initiative and attention to detail contributing to operational process improvements.
• Flexibility to balance multiple tasks and priorities while meeting tight deadlines.
• Strong time‑management skills and ability to meet deadlines.
• Outstanding customer service skills, work ethic, and ability to collaborate with multiple stakeholders to achieve common goals.
• Team‑work and collaboration are essential.
• Ability to data‑enter a high volume of transactions with a high level of accuracy.

Work‑Life Fit – 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation annually (with increased accrual for years of service). Overtime‑exempt employees receive personal leave.

Health Insurance – State of Maine pays 85‑100% of employee‑only premiums.

Dental Insurance – State of Maine pays 100% of employee‑only dental premiums.

Retirement Plan – Maine Public Employees Retirement System (MainePERS) – State contributes equivalent of 14.11% of employee’s pay.

Parental Leave – Six weeks of fully paid parental leave for all employees, with potential additional unpaid leave under FMLA. State employees are eligible for a competitive benefits package covering many aspects of wellness.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members and provide reasonable accommodations for qualified individuals with disabilities.