Accounting Operations Supervisor​/Bureau of Motor Vehicles

Job Overview

Accounting Operations Supervisor – Secretary of State / Bureau of Motor Vehicles, Finance Division – Augusta, Maine – Grade 21 – Monday through Friday – Salary: $22.63 – $31.95 – Closing Date:
July 31, 2026.

• Oversee the General Processing team within the Accounting Unit by setting priorities, supervising staff, and providing guidance to ensure efficient operations.
• Manage daily deposits, accounts receivable (A/R), and accounts payable (A/P) processes while addressing additional responsibilities as needed.
• Monitor workflow, identify opportunities for process improvements, collaborate with leadership to implement enhancements, and serve as a subject‑matter expert for resolving operational issues within the team.
• Maintain knowledge of applicable laws, regulations, policies, and accounting standards—including SAAM, GAAP, GASB standards, and Office of the State Controller (OSC) guidance—to ensure compliance and accurate financial operations.
• Provide courteous, accurate, and efficient service to internal and external stakeholders, supporting the team in meeting service expectations.
• Maintain a consistent and stable level of processing, preventing backlogs and ensuring compliance with Department, OSC, and legislative deadlines.
• Build and sustain effective teams by fostering collaboration, accountability, and a respectful, productive workplace culture.
• Apply analytical thinking and sound judgment to operational decisions while ensuring accuracy, consistency, and compliance.
• Communicate rules, policies, and changes clearly to staff, leadership, and partners.
• Identify issues, assess risk, and implement practical, solution‑focused responses to support staff through challenges.
• Adapt to evolving policies, procedures, and technologies, including process‑improvement and modernization initiatives.
• Supervise and support direct reports by monitoring performance, providing coaching, and ensuring work meets Accounting Unit expectations.
• Serve as a subject‑matter expert for General Processing functions, including accounts payable, billing, deposits, Docu Ware, BIE entry, and other operational processes.
• Evaluate workflows, identify risks and opportunities for improvement, and collaborate with stakeholders to implement process enhancements.
• Provide customer service and operational support to internal and external stakeholders as a point of contact for General Processing inquiries.

• People Leadership:
  Lead and support employees across varying levels of experience, providing coaching and guidance to help staff meet team goals.
• Communication &
  
  Collaboration:
  
  Conduct clear, professional conversations with empathy, supporting staff growth and maintaining team standards.
• Training & Workforce Development:
  Guide onboarding, training, and ongoing development to support staff readiness and goals.
• Emotional Intelligence:
  Demonstrate self‑awareness, empathy, discretion, and sound judgment, particularly in high‑stress situations.
• Continuous Improvement:
  Support innovation, learning, and process improvement to enhance service delivery.

• Preference for candidates with digital fluency, a process‑improvement mindset, comfort with new technologies, experience digitizing paper‑based work, and strong written communication.
• Supervisory experience in accounting or business operations.
• Experience with accounts payable, accounts receivable, deposits, or financial processing.
• Experience improving workflows and processes.
• Knowledge of accounting principles and financial regulations.
• Strong organizational, communication, and problem‑solving skills.
• Authorized to work in the United States. No visa sponsorship or STEM OPT extensions available.
• Successful candidate must pass a National Criminal Background check, which may include fingerprinting.
• Completion of an I‑9 form upon hire is required.

Education, training, and/or experience in Business/Public Administration, Accounting, Economics, or a related field that demonstrates competency in coordinating business operations, reviewing and maintaining records, and acting in a leadership capacity.

• Work‑Life Fit: 13 paid holidays, 12 sick leave days, and 3+ weeks of annual vacation leave. Vacation leave accrues with years of service; overtime‑exempt employees receive personal leave.
• Health Insurance Coverage:
  The State of Maine pays 85%‑95% of employee‑only premiums, depending on salary.
• Dental Insurance:
  The State pays 100% of employee‑only dental premiums.
• Retirement Plan:
  The State contributes an equivalent of 14.11% of the employee’s pay toward the Maine Public Employees Retirement System (MainePERS).

We are an Equal Opportunity Employer committed to building an inclusive workplace that respects and values diversity across all backgrounds.