Policy & Compliance Specialist

Policy & Compliance Specialist (Part-Time)

Location:

Augusta, ME

Schedule:

Up to 24 hours per week

The Policy & Compliance Specialist supports the Division of Licensing and Certification (DLC) in managing regulatory oversight for Personal Care Agencies (PCAs) and Home and Community Support Services (HCSS) providers.

This part-time role plays a key role in ensuring compliance with state regulations by coordinating enforcement activities, managing case workflows, and supporting administrative processes. The position collaborates closely with program managers and surveyors to maintain accurate records, meet regulatory timelines, and ensure high-quality documentation.

• Prepare and draft enforcement correspondence in accordance with regulatory standards
• Monitor and track enforcement cases to ensure compliance with timelines and deadlines
• Coordinate and support administrative hearings, including documentation preparation
• Organize and maintain case files, ensuring accuracy and completeness
• Participate in enforcement meetings and document outcomes and action items
• Process Freedom of Access Act (FOAA) requests within required time frames
• Review and redact documents for FOAA compliance following statutory guidelines
• Conduct quality assurance reviews of case materials and data entry for accuracy
• Maintain detailed and organized records across systems and databases

• Experience in compliance, regulatory, legal support, or case management environments
• Strong written communication skills, including report and correspondence drafting
• Ability to analyze information and draw sound conclusions
• Experience coordinating multiple tasks and managing deadlines
• Proficiency with Microsoft Office and database systems

• Knowledge of administrative hearing processes
• Familiarity with government regulations, policies, and compliance frameworks
• Experience handling FOIA/FOAA or similar public records requests
• Background in healthcare regulation, licensing, or public sector work

• Attention to detail and accuracy
• Strong organizational and time management skills
• Effective communication and collaboration
• Analytical thinking and problem-solving
• Ability to handle sensitive and confidential information

• Part-time (up to 24 hours per week)
• Availability required during standard business hours:
  Monday–Friday, 8:00 AM – 4:30 PM for meetings
• Flexible scheduling outside of required meetings, coordinated with supervisor

• Office-based role with potential for hybrid flexibility (if applicable)
• Minimal travel required

Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.

Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship (including H-1B sponsorship) by SSO and under the federal laws relating to the F-1 STEM EAD program, this position is not eligible to support a STEM EAD extension application.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.