Office Associate II - Augusta

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State's career page and indicate on the application that they have previously worked for the State.

Interested applicants need to submit a Direct Hire Application, along with a Cover Letter, a detailed Resume, and 3 professional references.

This position provides administrative and in‑office support for the staff and members of the Board of Pesticides Control (BPC). These responsibilities require solid knowledge of modern office practices and the operation of office equipment necessary to perform diverse clerical functions. An interest in and understanding of issues related to pesticide policy, regulations, and professional licensure will be helpful in this role.

Responsibilities require independent judgment on established work assignments, priorities, and schedules.

• Process license renewal applications and payments, confirm license eligibility, and issue pesticide applicator and firm licenses.
• Triage pesticide‑related inquiries from the public and stakeholders to provide timely, accurate responses or route them to appropriate team members for resolution.
• Create and use varied correspondence formats and compose standard business communications and reports.
• Collect, count, reconcile, and deposit fees in accordance with set procedures, and reconcile funds.
• Stay current and understand, discuss, explain applicable licensing requirements, pesticide laws, rules, regulations, policies, procedures, paperwork, and terminology.
• Coordinate and support workshops, trainings, and orientation sessions with BPC staff.
• Navigate the BPC database to answer customer questions related to licensing and examination status, create and update company and applicator profiles, and enter continuing education credits earned by licensees.
• Review program materials to detect errors and irregularities and take appropriate action to resolve them in accordance with established procedures to ensure they are factual and accurate.
• Exercise good judgment in appraising work situations and making decisions/recommendations to effectively address problems.
• Work with the office manager to organize, log office supplies and provide BPC staff with printer, computer, and copier support.
• Perform other tasks as appropriate and directed.

Must have training, education, or experience in office and administrative support work that demonstrates:

• Competency in applying a solid knowledge of modern office practices to perform complex, varied office support tasks.
• Ability to use independent decision‑making on the appropriate processes to follow, information to process, and actions to take in accordance with standard procedures.

All positions in this classification assume the qualifications of Office Assistant I, Office Assistant II, and Office Associate I.

Not eligible for visa sponsorship or STEM OPT extensions.

For questions specific to the position, please contact Lindsay Johnston‑Fennell nston-fennell.

• Work‑Life Balance – 13 paid holidays, 12 days of sick leave, and over 3 weeks of vacation leave annually (accrual increases with years of service; overtime‑exempt employees receive personal leave).
• Health Insurance Coverage – State of Maine pays 85%‑100% of employee‑only premiums ($11,857.68‑$13,950.24 annual value), depending on salary.
• Health Insurance Premium Credit – Participation decreases employee‑only premiums by 5%.
• Dental Insurance – State of Maine pays 100% of employee‑only dental premiums ($365.28 annual value).
• Retirement Plan – State of Maine contributes at least 14%.