MCDC Administrative Support

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Department of Health and Human Services (DHHS)

Office Associate I

Opening Date:
July 24, 2026

Closing Date:
August 6, 2026

Job Class Code: 6540

Grade:11 (80)

Salary: $17.47 - $24.11 per hour*

* This is inclusive of a 2.50% recruitment and retention stipend

Position Number:

Location:

Augusta

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

In this position, you will serve as administrative support for Maine CDC’s Administration and Operations team. The Administration and Operations team is responsible for directing the financial, grant, contract and program support needed. This is a highly visible position supporting the Office Manager and other departments and Office Managers as needed. This position functions as the primary contact for the Maine CDC mainline inbound phone calls and provides administrative support to programs.

You will have daily responsibility for inbound and outgoing mail for the building. You will provide support to the Office Manager by assisting with building operational needs. This position has the unique opportunity to learn all CDC programs and provide administrative support to other programs as needed.

You will also:

• Maintain cell phone inventory, program, troubleshoot, return to factory settings and ship to vendor or surplus as appropriate.
• Update and maintain all staff listings, program listings and floor listings for the building.
• Train all administrative support staff in phone tree coverage, how to transfer callers to the appropriate programs and services, appropriate logging of calls and any supporting reference materials.
• Primary contact of surplus supplies, scheduling of pick-ups and escort of surplus staff when they are in the building.
• Primary contact for meeting supplies and conference equipment for outreach and education events and meetings, includes signing equipment in and out.
• Project specific work as assigned.
• Administrative tasks including photocopying, shredding, distribution of faxes, file preparation, maintaining floor cleanliness, monitoring and maintaining breakroom and Wellness room.
• Provide flexible operational coverage and support to high-need Divisions to balance workload.

(Entry level knowledges, skills, and/or abilities may be acquired through, BUTARENOTLIMITEDTO the following coursework/training and/or experience.)

Training, education, or experience in office and administrative support work that demonstrates
1) competency in applying a solid knowledge of modern office practices to perform complex office support tasks that are similar in nature, and
2) the ability to use independent judgement in handling exceptions to established work assignments, priorities, and schedules. All positions in this classification assume the qualifications of:
Office Assistant I, and Office Assistant II.

• Excellent customer service skills.
• Strong ability to learn multiple program information and requirements.
• strong attention to detail.
• Executed on-demand support to other departments as needed.

Research shows that people from historically excluded communities tend to apply to jobs only when they check every box in the posting. If you’re currently reading this and hesitating to apply for that reason, we encourage you to go for it! Let us know how your lived experience and passion set you apart.

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state…