Registration Processing Associate ​/ Bureau of Motor Vehicles ​/ Multiple Vacancies

Join Our Team at the Department of the Secretary of State

At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer excellent benefits to support our team in achieving professional success while maintaining personal well-being.

Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.

We are looking for dedicated and collaborative individuals who thrive in a fast-paced, customer-focused environment. If you are passionate about delivering outstanding public service, contributing to a high-performing team, and supporting the people of Maine every day, we want you on our team.

The Registration Processing Associate at the Bureau of Motor Vehicles (BMV) is part of a twelve-member team responsible for assisting customers and branch offices with registration-related questions and inquiries. This position provides administrative and office support to the Registration Section and delivers customer service through telephone, email, and in-person interactions.

Key responsibilities include processing compliance; reviewing and verifying registration documents; collecting, validating, and reconciling revenue; and entering and maintaining accurate registration records. The role also involves generating reports and correspondence, as well as certifying records for law enforcement purposes.

This position requires detailed, time-sensitive, and computer-based work, along with the ability to learn and apply Title 29-A laws, policies, and procedures.

Success in this role depends on strong attention to detail, effective problem-solving skills, and the ability to efficiently manage a high volume of calls and paperwork. The ideal candidate will be able to maintain focus, collaborate effectively with team members, and adapt to changing processes and priorities.

We believe in supporting our workforce's health and well-being with a valuable total compensation package, including:

• Work-Life Fit:
  Take time for yourself with 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage:
  The State of Maine pays 85%-95% of employee-only premiums ($12,213.60 - $13,650.48 annual value), depending on salary. Use this chart to find premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Dental Insurance:
  The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan:
  The State contributes the equivalent of 14.06% of the employee's pay towards the Maine Public Employees Retirement System (MainePERS).