Motor Vehicle Title Examiner - Bureau of Motor Vehicles

• Position:
  Motor Vehicle Title Examiner
• Department:
  Secretary of State - Bureau of Motor Vehicles
• Division:
  Title Services
• Location:
  
  Augusta, Maine
• Schedule:
  
  Monday – Friday
• Job Class:
  Office Specialist I - 6546
• Grade: 16
• Salary: $18.76 - $27.03
• Closing Date:
  September 25, 2026

At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.

Are you ready to make a difference? We are looking for dedicated and collaborative individuals who thrive in a dynamic, growth-focused environment. If you are passionate about making a difference, driving success, and being part of a positive team culture, we want you on our team.

The Bureau of Motor Vehicles seeks a detail-oriented and motivated professional to join our team as a Motor Vehicle Title Examiner. In this critical role, you will be responsible for reviewing and processing motor vehicle title applications, verifying ownership documentation, and issuing or rejecting title certificates by Maine laws and BMV policies. Your work will involve assessing various documents, including court documents, out-of-state assignments, and repossessions, to ensure compliance and prevent fraud.

This is a high-volume, fast-paced environment where accuracy and integrity are essential. As a key member of our team, you will support the Bureau's mission by helping to ensure the accuracy, legality, and trustworthiness of Maine's vehicle title records.

• Team
  
  Collaboration:
  
  Ability to work effectively within a team, contributing to shared goals and helping others succeed.
• Communication
  
  Skills:
  
  Clear and effective communication with colleagues, management, and stakeholders to ensure alignment and clarity.
• Adaptability:
  Willingness and ability to adapt to changing priorities, processes, and technologies.
• Problem-Solving:
  Strong critical thinking skills to identify issues and propose innovative solutions.
• Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities.
• Professionalism:
  Maintain a positive and respectful work environment through thoughtful, courteous interactions.

• Emotional Intelligence:
  Ability to understand and connect with others, showing empathy while maintaining professionalism and accountability.
• Conflict Resolution & Feedback:
  Skill in managing difficult situations and offering constructive feedback with tact and respect.
• Time Management:
  Strong organizational and multitasking abilities to balance various responsibilities effectively.
• Commitment to Excellence:
  Dedication to achieving high standards in service delivery and personal work performance.
• Continuous Improvement: A mindset focused on improving processes, learning new skills, and supporting team development.

In this role, you will:
Ensure compliance with State policies, including human resource and information security protocols governing confidentiality and proper use of state information systems. Critically review electronic information system input/output; identify and report on data entry and output quality control standards. Examine motor vehicle title applications and related documents (liens, ownership chain, vehicle/odometer data, and signatures) to verify ownership and regulatory compliance. Verify, post, reconcile, and update standard…