Solutions Architect Job Augusta area,Maine USA,Business

Position: SOLUTIONS ARCHITECT

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Solutions Consultant Enhances existing customer relationships by building new relationships as part of the account team to senior executives and having the ability to understand the dynamic and interdependency between a client’s strategy and technology. This role will then rationalize that to cross sell and upsell solutions based on Lumen capability and consultatively makes these recommendations

The Main Responsibilities

This role is more of a collaborative, thought leader member of the account team supporting a VP region and adding solutioning capability and expertise to drive cross sell upsell sales and penetration, taking share. This is a complex skill set – an experienced mix of sales, sales leadership and sales support (passion to help the team succeed), business, technology (broad needs, vendor and client) and mature solutioning understanding that is practical experience / aligned to Lumen product strategy and direction.

Grow Market Share – Average 4 - 8% share per customer/ Grow Revenue 10+%

Increase Penetration – Clients view Lumen very positively, looking for alternatives.

Increase Margin

Mitigate Erosion Risk thru adding on services and lower attrition risk; increase client stickiness.

Development of Sales Reps and SEs to become a more strategic solutions oriented sales force.

Develop with the sales leader the sales strategy and ensures the execution of the sales strategy. Act as the owner to pull together the pursuit team and then decide on the components of an offer and how they are to be positioned commercially.

RFP assistance, the role is responsible for ensuring solution elements are all defined and accounted for; owning the commercial deal/ offer structure of the solution; documenting and articulating the value proposition that aligns to the business needs gained from the relationship building.

Represent Lumen during contract negotiations as well as secure commitment within Level 3 to the deliverables and commercial proposition being negotiated.

Maintain continuity with the customer throughout the life of the contract in case major additions or changes to the contract vehicle are required. Assists in run state to identify areas for optimization, which represent add on opportunity. Plus demonstrate that the key contractual commitments have been delivered to the customer’s satisfaction.

Through all of this, this role helps provide transformation for Lumen of opportunity life cycle management process, broad market and competitive best practices to win and organizational development.

What We Look For in a Candidate

Sales strategy development and execution

Financial commercial model, offer strategy, financial analysis, deal creativity

Negotiation around special terms, ie SLAs and conditions

Broad understanding of customer engagement lifecycle – ability to support various types of engagements – complex/ strategic, nonstandard and custom

ITIL understanding

Hybrid IT and support of engagements across Hybrid IT towers

Demonstrable experience in large, complex engagements of large, multinational companies and understands the space

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.

Location Based Pay Ranges

$118,079 - $157,437 in these states: AL AR AZ FL GA IA KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY

$123,991 - $165,310 in these states: CO HI MI MN NC NH NV OR RI

$129,891 - $173,181 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary…


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