Business Analyst

Business Analyst Position

We are hiring a business analyst to join the Maine Commission on Indigent Legal Services MCILS. The role is to assist in requirements gathering for a legal case management project. You will report directly to the project management office. Your main tasks will include performing detailed requirements analysis, documenting processes, and performing user acceptance testing. To succeed in the role, you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.

The Business Analyst will partner closely with the various teams to define requirements that will inform the project’s goals.

The three major areas of the Business Analyst’s responsibilities will be:

• Collaborate with the Project Manager to build a path to success and to define a risk mitigation strategy when risks arise
• Development of future-state business process models to address roadblocks, challenges, and opportunities
• Develop clear and concise functional and technical requirements to be used for solution planning

Key Responsibilities:

• Experience conducting Facilitated Workshops for requirements analysis.
• Experience creating workflows using formal notation such as the Business Process Modeling Notation (BPMN).
• Knowledge of formal requirements gathering methodologies.
• Experience developing Business Requirements - project initiation document, what the needed achievements will be, and the quality measures.
• Experience developing Functional requirements - describe what the system, process, or product/service must do in order to fulfill the business requirements.
• Experience developing User (stakeholder) requirements - are a very important part of the deliverables; the needs of the stakeholders will have to be correctly interpreted.
• Experience developing Quality-of-service (non-functional) requirements - are requirements that do not perform a specific function for the business requirement but are needed to support the functionality. For example performance, scalability, quality of service (QoS), security and usability.
• Experience developing Report Specifications - define the purpose of a report, its justification, attributes and columns, owners and runtime parameters.
• Experience developing Requirements Traceability Matrix - a cross matrix for recording the requirements through each stage of the requirements gathering process.
• Strong organization and writing skills. Experienced in developing graphic representations of complex business processes.
• Advanced skills working with customers, including excellent communication skills with all levels of business as well as IT staff

MCILS is looking for an analyst to support requirement gathering for RFP development. Experience with state government, non-profit.

Knowledge of formal requirements gathering methodologies.