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Director, AI Enablement & CX Innovation
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-08-10
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-08-10
Job specializations:
-
Business
AI Business & Operations
Job Description & How to Apply Below
UKG is seeking a senior leader to drive innovation and knowledge strategy for CX Learning & Enablement, uniting product, data, and learning expertise to deliver modern, searchable knowledge experiences that reduce learner friction and support outcomes.
You will own taxonomy, AI/RAG designs, content automation, integrations, and measurement frameworks, partnering with engineering, curriculum, adoption, and support teams to drive measurable business impact.
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