Plan Administration Associate

MainePERS PLAN ADMINISTRATION ASSOCIATE

Help Maine's public employees make the most of their retirement benefits.

MainePERS is seeking a Plan Administration Associate to support the administration of our Defined Benefit (DB), Deferred Compensation, and Defined Contribution (DC) Programs
, including the PLD and Maine START Plans.

This is an opportunity for someone who enjoys researching, problem-solving, working with people, and ensuring the details are right
. In this role, you’ll serve as a resource to members, employers, and staff by answering questions, interpreting plan provisions, determining eligibility, and ensuring retirement plan transactions and documentation are accurate and compliant.

• Research and respond to member and employer inquiries regarding plan provisions, participation, eligibility, and distributions.
• Determine eligibility for plan participation and distributions and process rollovers and other plan transactions.
• Review and maintain plan documentation to ensure it is accurate, complete, compliant, and properly recorded
  .
• Serve as a resource to staff, members, and employers by interpreting plan provisions and providing accurate information.
• Maintain daily plan administration operations in the absence of the Plan Administrator.
• Prepare documentation and materials for current and prospective PLD employers
  .
• Coordinate employer and member meetings for the Plan Administrator, ensuring information and materials are prepared in advance.
• Represent MainePERS at benefit fairs, conferences, and other outreach events
  .
• Use system software and related tools to complete work accurately, efficiently, and within established time frames.

The ideal candidate is someone who:

• Enjoys helping people and solving problems
  .
• Can research information, interpret policies and plan provisions, and apply them accurately.
• Has strong attention to detail and takes pride in accurate, timely work.
• Can manage multiple priorities and follow through on commitments.
• Communicates clearly and professionally with members, employers, and colleagues.
• Can work independently while knowing when to seek guidance on complex issues.
• Is comfortable learning and using computer systems and administrative tools.
• Represents MainePERS professionally when working with members, employers, and the public.

The work you do directly impacts the retirement benefits of Maine's public employees. Whether you're helping a member understand their options, assisting an employer with plan administration, or ensuring a transaction is processed correctly,
your work helps provide the accurate and dependable service our members count on.

If you're detail-oriented, enjoy helping others, and want meaningful work that makes a difference in people's financial futures, we encourage you to apply.

• High school diploma or equivalent plus four (4) years of responsible, self-directed work experience that demonstrates excellent customer service, research, and analysis, computational, computer skills and the ability to work under limited supervision.
• Proficient in MS Office suite
• Ability to travel within the state; valid driver’s license and maintenance of a good driving record.

• Post‑secondary degree plus two (2) years related work experience.

Begins at $53,580 if annualized

• Work-Life Balance
  – 13 paid holidays, eligible to accrue 2+ weeks of vacation leave annually, 12 days of sick leave, and up to 4 days of personal leave days.
• Health Insurance Coverage
  – MainePERS pays for 65%-90% of health insurance based on the employee’s annual salary and coverage level (dependent or employee)
• Dental Insurance
  –
  100% employer for employees and their dependents
• Vision Insurance – Employee paid
• Retirement Plans, MainePERS Contribution to your Pension, Deferred Compensation, Wellness Reimbursement ($300), Flexible Spending Accounts, Public Service Student Loan Forgiveness, and Parental leave