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Customer Service Pro: Empathetic Support Specialist

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: Wayfair
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 23419 - 31684 USD Yearly USD 23419.00 31684.00 YEAR
Job Description & How to Apply Below

Wayfair is seeking a Customer Service Representative in Augusta, USA to handle inbound calls, chats, and emails while delivering empathetic, solution-focused support. You will address orders, returns, deliveries, and product availability with a focus on first-contact resolution.

The role emphasizes reliability, strong attendance, and the ability to navigate multiple systems to assist customers effectively. Training and ongoing development are provided.

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