Mortgage Loan Processor

Maine State CU is hiring a Mortgage Loan Processor in Augusta.

Are you an experienced Mortgage Loan Processor who thrives on accuracy, organization, and keeping loans moving smoothly from application to closing?

At Maine State CU
, you’ll be a critical partner to our Mortgage Lending Team owning the details, managing the loan pipeline, and ensuring our members experience a seamless, professional lending process.

This role is ideal for someone who enjoys balancing multiple priorities, collaborating with lenders and vendors, and confidently navigating compliance requirements in a dynamic environment.

As a Mortgage Loan Processor, your daily work will be hands‑on, detail‑driven, and essential to successful loan closings:

• Manage the loan pipeline from application through closing keeping files accurate, complete, and on track.
• Prepare loan documentation for new and modified real estate and consumer loans using the Credit Union’s Loan Origination System (LOS).
• Order and coordinate third‑party services such as title work, appraisals, and legal documents—following up to keep timelines moving.
• Review loan files for compliance and accuracy, ensuring adherence to federal and state regulations including QM, ATR, and TRID.
• Complete post‑closing tasks including recording security documents, ensuring final title policies are issued, and supporting audit requests.
• Maintain strict confidentiality while upholding the Credit Union’s member‑first service standards.

• You’ll have ownership of your work and see the direct results of your efforts at closing.
• You’ll work with a collaborative lending team that values accuracy, accountability, and service.
• You’ll enjoy a structured role with variety—no two loan files are ever the same.

• 1–3 years of mortgage or loan processing experience.
• Strong working knowledge of loan documentation, policies, and compliance requirements.
• Experience using Encompass LOS or similar systems (preferred).
• Comfortable managing multiple files and deadlines simultaneously.
• Clear, professional written and verbal communication skills.

We are also proud of the benefits we offer:

• Employer-subsidized medical insurance plans.
• Employer funded HRA.
• Employer-subsidized dental and vision insurance.
• 100% employer paid – life, short-term disability and long-term disability insurance.
• Competitive wages, and annual evaluations with compensation adjustments.
• Generous 401(k) employer match, plus annual discretionary contribution.
• Generous PTO with immediate PTO accruals + 8 hours of birthday PTO & 12 paid holidays.
• Education reimbursement – up to $5,000 annually for undergraduate & $10,000 annually for graduate degree.
• Opportunities to volunteer in our local communities.
• 100% employer paid EAP which includes 6 free mental health sessions.
• Wellness reimbursement of up to $150.
• Free coffee, tea, and hot chocolate and an abundance of food.