Compliance Business Oversight Manager – Consumer Banking

Responsibilities

• Provide compliance oversight for Retail Branch, Contact Center, and Marketing distribution channels
• Complete change risk assessments and related questionnaires for new business initiatives
• Serve as compliance advisor to business partners through meetings and process reviews
• Manage and track compliance-related issues, ensuring regulatory alignment
• Lead regulatory change management efforts for new and updated state laws
• Monitor regulatory complaints, business reports, and key risk indicators
• Collaborate with cross-functional teams to strengthen the compliance framework

• Undergraduate degree or equivalent work experience
• 7+ years of experience in compliance monitoring and regulatory change management
• Strong subject matter expertise in consumer banking regulations
• Experience supporting Retail Branch, Contact Center, and Marketing distribution channels
• Must possess strong written and verbal communication skills
• CRCM preferred

Demonstrates extensive experience in compliance monitoring and regulatory change management, with a strong focus on consumer banking regulations. Proven ability to provide compliance oversight and collaborate with cross-functional teams to enhance compliance frameworks.