Public Service Executive - Licensing Board Executive Director

Licensing Board Executive Director

At the Office of Professional and Occupational Regulation (OPOR) we are committed to protecting the health and safety of the public in Maine. We offer work-life balance and great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous improvement, offering opportunities for growth and making a meaningful impact on the lives of our citizens.

Do you want to make a difference?

We are looking for dedicated and collaborative individuals who thrive in a dynamic environment. If you are passionate about making a difference, and being part of a positive, service-focused culture, we want you on our team.

As a Licensing Board Executive Director, your primary role is to oversee the operations and regulatory program of the Board of Dental Practice, as well as serve as a team leader within OPOR. You will also assist the Director of OPOR with special projects, including but not limited to management of other boards as well as supporting a range of legislative matters.

The Board of Dental Practice is a high-profile board, and exercises authority and the Executive Director exercises oversight over state resources necessary to operate and maintain the licensure program. Occasional out of state travel will be required.

Primary responsibilities include:

• Manage Programs:
  Direct, assign, review work of professional staff, including internal staff and investigator. Develop operational procedures and set program goals and objectives within regulatory and statutory guidelines.
• Case Analysis: evaluate and analyze complex cases and interpret statute and administrative rules.
• Coordinate Complaints:
  Review complaint files, oversee the investigation and identify relevant issues, and coordinate hearings.
• Manage Communication:
  Communicate effectively with staff, board members, licensees, stakeholders, service providers, attorneys, and the public, maintaining professionalism in all interactions.
• Collaboration:
  
  Work with board and staff to establish and implement agency policies to ensure efficiency and effectiveness of board functions
• Financial Management:
  Coordinate and oversee office budget and financial process
• Policy:
  Research and recommend policy, rule, and legislative changes to the Board
• Facilitator:
  Coordinate and organize development of curriculum for dental education programs required by statute.
• Board Liaison:
  Represent the board, and other programs as assigned, to the Legislature, the Department of Professional and Financial Regulation and other state agencies, as well as at professional associations and other public meetings.

What We're Looking For:

• Professionalism:
  Maintain a positive and respectful work environment through thoughtful, courteous interactions.
• Problem-Solving:
  Strong critical thinking skills to identify issues and propose innovative solutions. Skill in managing people and situations and offering appropriate feedback with tact and respect.
• Adaptability:
  Willingness and ability to adapt to changing priorities, processes, and technologies.
• Attention to Detail: A focus on accuracy and thoroughness in completing tasks and managing responsibilities.
• Communication
  
  Skills:
  
  Clear and effective communication with colleagues, management, and stakeholders to ensure alignment and clarity.
• Collaboration:
  
  Ability to work effectively with diverse groups, contributing to shared goals and helping others succeed.
• Decisiveness:
  Ability to make well-informed, timely decisions even in challenging situations.

Key Competencies We Value:

• Commitment to Excellence:
  Dedication to achieving high standards in service delivery and personal work performance.
• Emotional Intelligence:
  Ability to understand and empathize with others while maintaining professionalism and accountability.
• Time Management:
  Strong organizational and prioritization skills to balance various responsibilities effectively.
• Continuous Improvement: A focus on improving processes, learning new skills, and supporting team development.

Minimum Qualifications:

(Entry level knowledge, skills, and/or abilities may be acquired through, BUT ARE NOT LIMITED TO the following coursework/training and/or experience).

Five (5) years of post-secondary education, with preference to degrees in law, public policy, project management or business, or five (5) years of experience administering regulatory programs.

Preferences will be given to candidates who have:

• Highly developed written and oral communication skills.
• Experience in administrative, legal or adjudicatory practice including complaint resolution processes.
• Experience with APA rule making and APA adjudicatory hearing process.
• Experience managing competing priorities in a professional and efficient manner.
• Experience in the legislative process, including researching and drafting proposed changes.

Benefits of working for the State of Maine:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid…