More jobs:
Technical Support Specialist
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-02-14
Listing for:
RICEFW Technologies Inc
Full Time
position Listed on 2026-02-14
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Overview
In 2026, the Judicial Branch will implement its new case management system – Maine eCourts – at approximately 80% of court locations throughout Maine. The CMS Technical Support Specialist will provide comprehensive technical support during the statewide implementations.
Responsibilities- Serve as the point of contact for technology support and services.
- Provide accurate and complete answers to general use and environment questions in a timely manner.
- Investigate user problems, identify their source, determine possible solutions, test and implement solutions.
- Document all work for future reference.
- Follow quality standards.
- Ensure effective and reliable backups are performed.
- Proactively address customer needs.
- Communicate accurate and useful status updates.
- Evaluate and/or recommend purchases of computers, network hardware, peripheral equipment, and software.
- Serve as the point of integration between business functions and technology requirements.
Travel required statewide. Home base in Augusta area (Maine) is preferred.
#J-18808-LjbffrTo View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×