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Senior ITSM Problem Analyst; ServiceNow & RCA
Job in
Augusta, Kennebec County, Maine, 04338, USA
Listed on 2026-02-18
Listing for:
Ford Motor Company
Full Time
position Listed on 2026-02-18
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst, IT Support
Job Description & How to Apply Below
A leading automotive manufacturer in Augusta is looking for an experienced ITSM Problem Analyst. This role involves ensuring IT service reliability by analyzing and resolving recurring incidents. The ideal candidate will possess strong analytical skills and at least five years of experience in incident management, preferably in the automotive sector. Responsibilities include leading investigations, coordinating reviews, and driving process improvements.
This position offers a competitive salary, ranging from $96,720 to $162,120, along with comprehensive benefits.
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Position Requirements
10+ Years
work experience
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