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Problem Manager: ITIL Lead Root Cause & Prevention

Job in Augusta, Kennebec County, Maine, 04338, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-05-20
Job specializations:
  • IT/Tech
    IT Consultant, IT Support, IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 99300 - 140737 USD Yearly USD 99300.00 140737.00 YEAR
Job Description & How to Apply Below
Position: Problem Manager: ITIL Lead for Root Cause & Prevention

ASM Research, An Accenture Federal Services Company, is looking for a Problem Manager, Mid, based in Augusta, Maine. This role involves overseeing the lifecycle of IT service problems, leading investigations into recurring incidents, and coordinating technical teams to implement sustainable fixes.

The ideal candidate will have a Bachelor's degree in a related field and 4-7 years of relevant experience. The position offers a compensation range of $99,300 - $140,737, reflecting the candidate's qualifications and experience.

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